People and Culture Co-ordinator – Operations (Level – Assistant/Coordinator)

Job description

Overview

We are recruiting!

Our client in Zambia, is looking for a  People and Culture Co-ordinator – Operations (Level – Assistant/Coordinator) – Operations  to join their team for a job vacancy within the charity/non-profit sector. The position will be based in Chipata.

Discover more
Job search guide
Employee wellbeing programs
Disciplinary procedure guides
HR degree programs
HR policy templates
HR reporting software
HR reporting dashboards
Workforce planning tools
ZIHRM membership registration
Career counseling

To apply, or for more information, follow the link below.

Key Responsibilities
• HR Strategy & Policy: Develop and implement HR policies, ensure compliance with Zambian labour laws, and drive process improvements.
• Recruitment & Workforce Planning: Manage recruitment, onboarding, and workforce planning in partnership with managers.
• HR Operations: Maintain HR data accuracy, contracts, probation, and employee records.
• Performance Management: Lead performance review processes and collaborate on staff development initiatives.
• Employee Relations: Advise on disciplinary cases, grievances, compliance risks, and salary benchmarking.
• Payroll & Benefits: Oversee payroll, statutory compliance, benefits administration, and immigration documentation.
• Staff Engagement & Wellbeing: Drive engagement activities, wellbeing initiatives, and culture-building programs.
• Exit Management: Ensure compliant exit processes and use feedback to inform retention strategies.
• Reporting: Provide timely HR reports and strategic recommendations to leadership.Workforce planning tools

Qualifications & Experience
Essential:
• HR/Administration degree
• Licensed ZIHRM member
• 5+ years HR experience across multiple functions
• Knowledge of Zambian employment law
• Strong communication and relationship-building skills
• Self-motivated and independent