Operations Managers

Job description

National Breweries Plc is Zambia’s leading producer and distributor of Traditional African Beer. Our affiliation to Delta Beverages gives our employees a sense of pride and that of belonging to one of the biggest international brewing companies in the world. The Company offers opportunities for all to learn develop and grow, whilst offering challenging career opportunities for lateral or vertical advancement.Zambia Market Insights

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POSITION : OPERATIONS MANAGERS
CONTRACT : PERMANENT
LOCATION : LUSAKA AND KITWE
REPORTS TO : FINANCE DIRECTOR
Key responsibilities:
1. Coordination of National Breweries Operations

• Coordinate and supervise all National Breweries Operations within the assigned territory to ensure aligned, disciplined execution of depot and trade-related activities.
• Ensure seamless  communication and collaboration between Nat brew, depot teams, sales, and central operations.

2. Budgeting and Cost Control

• Prepare an annual operating budget for the territory and monitor spending against that budget on a monthly basis.
• Authorize and review all Nat brew-related expenditure, ensuring adherence to cost limits and company financial guidelines.

3. Team Management, Training and Development

• Effectively manage, train, and motivate personnel under the coordinator’s control, including Nat brew and depot staff.
• Provide on-the-job training and guidance to the operations team in the preparation and execution of cyclic plans and operational schedules.
• Evaluate subordinate performance based on clearly defined Key Result Areas (KRAs).

4. Performance Monitoring and Reporting

• Consolidate weekly Depots Performance Indicators (DPIs) for the territory and prepare summaries for management.
• Prepare and submit regular management reports to the Operations Executive for business decision-making (e.g., delivery performance, stock-out trends, depot compliance).

5. Depot and Delivery Compliance

• Ensure 100% departure compliance at all depots within the territory (all planned deliveries leave on time as per schedule)
• Ensure customer orders are delivered on agreed delivery days and within defined time windows, in the correct quantities, every time.

6. Sales and Trade Support

• Maximize sales through effective door-step deliveries to the trade within the area of operation.
• In liaison with Sales Managers, identify training needs for the trade and institute relevant training programmes to improve service and sell-in.

7. Credit and Debtors Management

• Exercise strict control over trade debtors, ensuring compliance with overdue-account limits and agreed terms of trade.
• Monitor credit exposure per customer and territory and escalate issues to senior management as required.

8. Planning, Review and Adaptation

• Continually assess and review operational and delivery plans in light of changing circumstances (stock, demand, route conditions, etc.) and revise plans according
• Asset Utilization and Maintenance
• Ensure all physical assets under the coordinator’s control (vehicles, coolers, depot infrastructure, equipment) are properly utilized, controlled, and maintained.

9. Compliance and Safety

• Ensure depot operations and DBC activities comply with company policies, safety standards, and relevant regulatory requirements.

Minimum requirements

• Knowledge and Experience Required
• At least a degree in Business Studies with a Marketing bias and a professional qualification in Marketing or transport and logistics
• At least 5 years post graduate experience in sales preferably in the FMCGs.
• Proficient in MS Office (Excel, Word, PowerPoint).
• A Member of the Zambia chartered institute of logistics and transportZambia Market Insights

How to apply:

Submit your application and CV no later than the 17th of April 2026 to: –
recruitment@natbrew.co.zm

Use the position as the email subject and submit all documents as one PDF.

Only shortlisted candidates will be contacted.