Operations Lead

Job Overview
We are seeking a dynamic Business Operations Lead to steer and optimize cross-functional operations, drive strategic growth initiatives, and support investor and partner engagement. The ideal candidate will bring experience in managing early-stage or growth-phase organizations, with a passion for using technology—including artificial intelligence—to streamline operations and enable scale.

Key Responsibilities

Develop and execute strategic plans aligned with company objectives
Monitor performance across internal business units and ensure operational efficiency
Oversee product and revenue portfolio growth,  collaboration and
Manage key stakeholder  relationships with regular reporting and communication
Approve budgets, recruitment plans, and major operational campaigns
Support the design and evolution of the organization’s business model
Ensure compliance with internal policies and external regulations
Own sales, demand generation and business acquisition strategy.

Core Skills & Knowledge Areas

Strong strategic planning and business execution skills
Financial analysis and budgeting expertise
High-level team leadership and people management
Business model innovation and operational scaling
Clear communication and organizational alignment capabilities
Eagle eye view for opportunity, risk and execution including attention to detail

Knowledge of AI Tools & Platforms – Required
The ideal candidate must have working knowledge of modern AI tools and platforms to support business decision-making, automation, and reporting. This includes experience using:

AI-powered business intelligence tools (e.g., Tableau with GPT integrations, Power BI with Copilot)
Workflow automation using tools like Zapier, ChatGPT, or other generative AI platforms
Familiarity with AI-based CRMs and fundraising platforms
Awareness of ethical considerations and responsible AI use in business operations

Qualifications & Experience

 Bachelor’s degree in Business Administration, Economics, or a related field (MBA preferred)
Minimum 1- 3 years of experience in a leadership role within a startup or scale-up environment
Self-driven learning through platforms like Coursera, edX, YouTube (e.g., strategy, finance, or data analytics)
Demonstrated ability to work independently and lead across teams

Desired Attributes

Entrepreneurial mindset with a growth-oriented approach
Analytical thinker with a knack for optimizing systems
Strong interpersonal skills and a collaborative leadership style
Comfortable navigating ambiguity and change
Passion for innovation, impact, and purpose-driven business

Why Apply?

 Join a fast-growing and visionary organization
Contribute to meaningful, technology-enabled solutions for Africa
Work alongside a purpose-driven and globally connected team
Opportunity to shape and grow an operational model from the ground up

How to Apply
To apply, please submit your CV and a brief cover letter outlining your relevant experience and motivation for the role to:

Apply Here:

Application Deadline: 3 July 2025

Nchitonet Recruitment is proud to support inclusive hiring. Only shortlisted candidates will be contacted.