Operations Engineer – Eastern & Chipata

Job description

INF 5 – Operations Engineer – Eastern & Chipata (1)
Employment Type: Permanent & Pensionable
Location: Eastern Province
Closing Date: January 23, 2026
Job Description

Manages the operations and maintenance of telecommunication sites in the region to ensure high network availability as set in performance targets and managed services SLA. The incumbent monitors and controls the activities of the managed services partners and takes corrective action as necessary.

Key Responsibilities

1.Problem and Incident ManagementCV writing service

Ensures 2nd level remote maintenance and restoration for power systems is provided
Ensures technical and engineering expertise is provided to Operations teams along with guidance to identify, analyses and resolve complex power problems.

2.Health Checks and Backups

Coordinate the housekeeping of ALL rectifiers, generators and battery rooms and perform check-ups on power loads of the respective areas of responsibility
Ensure the sites are always clean

3.Network Support

Provide expert-level support to all transmission and power system preventive maintenance activities
Conducts Acceptance and provides Support for projects activities in the Region

4.Change Maintenance Support

Monitors utilization of power resources and supervise change activities affecting power system capacity

5.Analysis

Perform detailed analysis into negative trends and establish the underlying root cause

6.Cost Management/Budget

Carry out a thorough OPEX analysis and provide recommendations into areas of possible reduction

7.Reporting

Prepare daily and weekly activity reports
Minimum Qualifications
Degree in Telecommunications/Degree in Electrical & Electronic Engineering or equivalent
Member of EIZ with a valid Practicing Certificate
Valid ERB Licence
Key Competencies and Skills
Has extensive technical knowledge in power engineering, power system design, implementation and electrical works
Good knowledge of power system diagnosis, optimization and upgrades of telecom equipment.
Applies broader knowledge of standards to work assignments.
Enhances his/her technical knowledge through continuous learning
Fully proficient with Power Infrastructure Management systems
Identifies problems/issues.
Strength in Commissioning, installation of telecom related electrical works
Strength in quality inspection and site Audits and supervision
Solves non-routine problems by independently applying judgment to established analysis and standard approaches.
Integrates/evaluates multiple factors to develop creative practical solutions.
People Skills
Project Management
Communication skills
Able to set own priorities.
Uses discretion to complete assignments;
Independently applies knowledge of technical practices and specialty area standards.
Independently completes assignments;
Exchanges complex technical information
Provides guidance to others in work area breaking down information in a systematic/logical manner
Cultivates good peer working relationship
Years of Experience Required
Minimum of 3 years relevant technical experience in the telecommunication industry and expertise in DG and Cooling systems maintenance and troubleshooting. DC power, UPS’, Rectifiers and Solar Solutions fault handling
Should have a proven track record of solving very complex power problems independently. The record should be in the form of a recommendation from a senior officer.
Contractor or supplier management