Operations Assistant

Job description

About Us:

TRAVAC is an accommodation company that provides short- and long-term stays for clients in various cities. We are dedicated to providing exceptional service and operational excellence. We are currently seeking a motivated and detail-oriented Operations Assistant to join our team and contribute to our success.

Job Description:

As an Operations Assistant, you will play a key role in supporting our Operations departments. You will be responsible for a variety of tasks, including client management, operational oversight, and financial reporting. This position offers a comprehensive learning experience and the opportunity to develop essential skills in a professional environment.

Duties/Responsibilities:

Perform regular tasks such as filing and data entry.
Handle communication with clients and vendors via phone, email, and in person.
Process transactions, issue cheques, update ledgers, budgets, etc.
Prepare financial reports.
Compile and produce staff leave schedules to ensure sufficient staffing.
Assist with audits, fact checks, and resolve discrepancies.

Operations:

Implement operational policies such as transport and accommodation policies.
Manage utility bills, schedule vendor payments for office supplies and rentals.
Oversee contracts, insurance requirements, government regulations, and safety standards compliance.
Supervise office and apartment cleaning and maintenance.
Identify ways to improve customer experience.
Coordinate procurement of materials, supplies, and equipment.
Manage office storage system, including inventory levels and usage monitoring.
Coordinate accommodation bookings for all apartments on online platforms and off.
Supervise housekeeper, gardener, and cleaners to ensure apartments meet standards.
Ensure safety and security of office premises.
Oversee maintenance of office supplies and equipment.
Serve as liaison with office landlord.
Handle client check-in and check-out in TRAVAC apartments.
Take client photographs and create well-labeled folders in TRAVAC Google Drive.
Write monthly reports as needed.

Desired Qualifications:

Degree in Accounting, Finance, Business Administration or a related field.
Strong critical thinking, problem-solving, and supervisory skills.
Excellent written and verbal English skills.
Strong communication and interpersonal skills.
Computer literate; proficiency in Microsoft Office & Google Workspace.
Valid driver’s license.
Strong organizational skills.

How to Apply:

Interested candidates are invited to submit their resumes only to recruitments@travacinvestments.com. Please include “Operations Assistant Application” in the subject line. The deadline for applications is 2nd September 2025.