Network Support Technician

Job description

COMPANY DESCRIPTION
Airlink Broadband Limited is a leading provider of enterprise and broadband-enabled internet services in Zambia. We deliver high-quality internet solutions with a stable network backbone that ensures high system security. Our services cater to a wide range of clients including universities, transport companies, GPS tracking companies, mining industries, NGOs, banks, manufacturing industries, embassies, and hotels. Our dedicated link via Microwave Air-Fiber Technology ensures seamless internet experience, stability, and efficiency in operations. With offices across Zambia, including our head office in Lusaka, we have local engineering teams in each town for rapid response to client needs.

ROLE DESCRIPTION
This is a full-time on-site role, located in Lusaka, for a Network Support Technician. The Network Support Technician will be responsible for managing and maintaining the company’s network infrastructure. Daily tasks include network administration, providing technical support, identifying and resolving network issues, and implementing network security measures. The technician will also troubleshoot network problems and ensure network reliability and performance.

QUALIFICATIONS
-Network Administration and Network Security skills.
-Technical Support and Troubleshooting skills.
-Network Troubleshooting experience.
-Excellent problem-solving abilities and attention to detail.
-Strong and good communication skills with clients and ability to work in a team.
-Relevant certifications in such as Router configuration and networking knowledge, Cisco, or similar are a plus.
-Bachelor’s degree in Information Technology, Computer Science, or related field is preferred.
-Must be a Lusaka resident.
-Must reside near Airlink broadband limited Head Office (HQ)
**Please indicate the position title on the email subject.