Multiple Positions – Zambia Revenue Authority

Job description

In line with our corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, we are seeking highly motivated, result-oriented, well-qualified and experienced professionals to fill the following vacant positions under Human Resource Department:

1.0 QUANTITY SURVEYOR, SALARY GRADE ZRA04-(1 POSITION) – ADMINISTRATION FUNCTION

A. PURPOSE
Reporting to the Assistant Director Buildings and Projects, the Quantity Surveyor lead and manage all aspects of quantity surveying for the Authority’s infrastructure projects, including effective cost planning, control, and value management throughout the project lifecycle i.e. from feasibility to completion whilst ensuring that projects are delivered within budget, meet quality standards, and align with strategic objectives.

B. MINIMUM REQUIREMENTS

Grade 12 School Certificate or General Certificate Education (GCE) equivalent with five (5) credits or better, which must include English and Mathematics;

Bachelor’s Degree in Quantity Surveying, Building Science, Construction Economics, or Construction Management and any other related programs;

Registered member of the Zambia Institute of Quantity Surveyors (ZIQS), with a valid practicing license;

Not less than five (5) years post-qualification experience in quantity surveying, with a proven track record in cost management and project valuation in reputable organizations;

Master’s Degree in Project Management or Construction Management will be an added advantage;

Training and Certification in Project Management, such as PRINCE2, CAPM, PMP and any other relevant certifications will be an added advantage; and

Master’s Degree in Project Management or Construction Management will be an added advantage.

2.0 SENIOR ICT OFFICER – INTERFACES, SALARY GRADE ZRA05 (1 POSITION) INFORMATION COMMUNICATION TECHNOLOGY FUNCTION

A. PURPOSE

Reporting directly to the ICT Manager, Single Window and Interfaces, the job holder will be responsible for supporting prescribed computer systems within ZRA and ensuring that IT services and facilities align with business needs through the integration of various systems, and providing technical support for outsourced or vendor-managed solutions.

B. MINIMUM REQUIREMENTS

Grade twelve (12) School Certificate or General Certificate of Education (GCE) or Equivalent with five (5) Credits or better;

Degree in Computer Science or equivalent;

Not less than three years’ experience in the Information and Communication Technology profession;

Experience in designing and developing systems using technologies (e.g. ASP, VB, COM+, C#, SQL Server, etc.) and/or Java (Java/JSF/JSF/Spring programming, Java Servlets, Java Beans, JEE, Java Web Services) and Oracle in a distributed environment (e.g. IIS, COM+, COM/DCOM);

Knowledge of EDI, XML, and other common document formats;

Requires minimum supervision and is self-motivated;

Must be a member of ICTAZ with a valid 2025 Practicing License.

3.0 SENIOR ICT OFFICER – BUSINESS CONTINUITY MANAGEMENT, SALARY GRADE ZRA05 (1 POSITION) INFORMATION COMMUNICATION TECHNOLOGY FUNCTION

A. PURPOSE

Responsible for planning, designing, and managing enterprise database structures, ensuring optimal performance, security, and scalability. Oversees the resolution of complex data corruption issues, implementing effective data storage, backup, and archival strategies. Manages standby and disaster recovery databases, ensuring high availability and alignment with business continuity goals. Leads the development, testing, and continuous improvement of data recovery procedures within the business continuity management framework. Provides technical leadership and mentorship to junior DBAs, fostering best practices and promoting ongoing skills development within the team. Reports to the Senior ICT Manager, DBA, and BCM.

B. MINIMUM REQUIREMENTS

Grade 12 School Certificate or General Certificate of Education or Equivalent with five (5) Credits or better;

Bachelor’s degree in computer science or equivalent;

At least 3 years of experience in oracle, MSSQL, MySQL or PostgreSQL database administration;

Proficient in database backup and recovery techniques, as well as Linux administration and shell/batch scripting;

Familiarity with backup solutions like Veritas NetBackup;

Expertise in ensuring high availability and disaster recovery solutions for Oracle databases; and

Must be a member of ICDAZ with a valid 2025 Practicing License.

4.0 ICT OFFICER – INTERFACES, SALARY GRADE ZRA05 (1 POSITION) INFORMATION COMMUNICATION TECHNOLOGY FUNCTION

A. PURPOSE

Reporting directly to the Senior ICT Officer, Interfaces, the job holder will manage and support where prescribed computer systems within the (ZRA), ensuring that all IT services and facilities effectively meet business needs through integration of various internal and external systems and seamless support for any outsourced or third-party solutions.

B. MINIMUM REQUIREMENTS

Grade twelve (12) School Certificate or General Certificate of Education (GCE) or Equivalent with five (5) Credits or better;

Degree in Computer Science or equivalent;

Not less than two years’ experience in the Information and Communication Technology profession;

Experience in designing and developing systems using technologies (e.g. ASP, VB, COM+, C#, SQL Server, etc.) and/or Java (Java/JSP/JSF/Spring programming, Java Servlets, Java Beans, JEE, Java Web Services) and Oracle in a distributed environment (e.g. IIS, COM+, COM/DCOM);

Knowledge of EDU, XML, and other common document formats; and

Must be a member of with a valid 2025 practicing license.

5.0 ICT OFFICER – DATA COMMUNICATIONS, SALARY GRADE ZRA06 (1 POSITION)

INFORMATION COMMUNICATION TECHNOLOGY FUNCTION

A. PURPOSE

Reporting directly to the Senior ICT Officer – Data Communications, to support the ZRA business through the provision of timely, cost effective, efficient and professional ICT communication services through consultation, agreements and research, with customers and service providers by developing and implementing ICT strategies, standards and procedures for the purpose of achieving corporate goals.

B. MINIMUM REQUIREMENTS

Grade Twelve (12) School Certificate or General Certificate of Education or Equivalent with five (5) Credits or better;

Minimum of Diploma in Electronics and Telecommunications or equivalent;

Not less than two years’ experience in the ICT and Telecommunications profession; and

Must be a valid member of ICTAZ with a 2025 Practicing License.

6.0 ICT OFFICER – DATABASE ADMINISTRATION, SALARY GRADE ZRA06 (1 POSITION)

INFORMATION COMMUNICATION TECHNOLOGY FUNCTION

A. PURPOSE

Accountable for planning, designing, and managing enterprise database structures, for optimal performance, security, and scalability for mission-critical systems. Leads the identification and resolution of complex data corruption issues while implementing comprehensive data storage, backup, and archival solutions. Oversees standby and disaster recovery databases, ensuring high availability and alignment with business continuity goals. Reports directly to the Senior ICT Officer – Business Continuity Management, providing regular updates and ensuring alignment with business continuity strategies.

B. MINIMUM REQUIREMENTS

Grade 12 School Certificate or General Certificate Education (GCE) or Equivalent with five (5) Credits or better;

Bachelor’s degree in computer science or an equivalent qualification;

At least two (2) years of experience in Oracle database administration or expertise in MSSQL, MySQL, and PostgreSQL;

Proficient in Oracle database backup and recovery, Linux administration, and shell/batch scripting. Experience with Microsoft SQL Server 2016 and above, and backup solutions like Veritas NetBackup;

Expertise in ensuring high availability and implementing disaster recovery solutions for Oracle databases; and

Must be a valid member of ICTAZ with a 2025 Practicing License.

7.0 ICT OFFICER – SECURITY, SALARY GRADE ZRA06 (1 POSITION)

INFORMATION COMMUNICATION TECHNOLOGY FUNCTION

A. PURPOSE

Reporting directly to the Senior ICT Officer – Security, the job holder will be responsible for effectively supporting the ZRA business through the provision of timely, cost-effective, efficient and professional ICT Security through consultation, agreements and research, with ZRA ICT, Divisions and service providers. This includes protecting the confidentiality, availability and integrity of information and maintaining the technical mechanisms of legitimate access to it.

B. MINIMUM REQUIREMENTS

Grade Twelve (12) School Certificate or General Certificate of Education Equivalent with five (5) Credits or better;

Minimum of a Degree in Computer Science, Information Technology, or equivalent;

Experience in Web, Application Network Security, Information System Auditing and Security Analysis;

Relevant security certifications like CISM, CSSP, CEH, ISO 27001, COBIT, or related certification will be an added advantage;

Minimum of two (2) years relevant post-qualifying work experience; and

Must have a valid membership and practicing license of ICTAZ or any other relevant ICT professional body.

8.0 ICT OFFICER – SERVICE DESK, SALARY GRADE ZRA06 (1 POSITION)

Function: Information Communication Technology
Purpose: To provide first-line support to end users facing problems with computer software and hardware. The job holder is the first point of contact for all IT and communication issues, determines the source of problems, troubleshoots, provides solutions, and serves as a liaison between users and technical units to ensure system availability.
Minimum Requirements:

Grade Twelve (12) School Certificate or GCE Equivalent with five (5) Credits or better.

Minimum of a Degree in Computer Science, Information Technology, or equivalent.

Experience in information technology service management.

Relevant certifications like ITIL and ITSM will be an added advantage.

Minimum of two (2) years relevant post-qualifying work experience.

Must be a member of ICTAZ with a valid 2025 Practicing License.

9.0 ICT OFFICER – OPERATIONS SUPPORT, SALARY GRADE ZRA06 (1 POSITION)

Function: Information Communication Technology
Purpose: To effectively support the Authority’s business through the provision of timely, cost-effective, efficient, and professional I.C.T. end-user support, ICT training, and awareness.
Minimum Requirements:

Grade Twelve (12) School Certificate or GCE Equivalent.

Diploma in Computer Science or equivalent.

Minimum of two (2) years relevant post-qualifying work experience.

Must be a member of ICTAZ with a valid Practicing Licence.

10.0 ASSISTANT QUANTITY SURVEYOR, SALARY GRADE ZRA06 (1 POSITION)

Function: Administration
Purpose: Reporting to the Quantity Surveyor, the job holder will be responsible for providing quantity surveying support for the construction and maintenance of the Authority’s new and existing infrastructure.
Minimum Requirements:

Grade Twelve School Certificate or GCE equivalent with five (5) credits or better, including Mathematics and English.

Degree in Construction Management/Quantity Surveying.

Minimum of two (2) years relevant post-qualifying work experience.

Must be a valid member of the Zambia Institute of Quantity Surveying.

11.0 SECURITY SUPERVISOR, SALARY GRADE ZRA06 (1 POSITION)

Function: Administration
Purpose: Reporting to the Chief Security Officer, the job holder will be responsible for identifying and managing security risks in relation to personnel and physical assets to achieve a safe and secure business environment.
Minimum Requirements:

Grade 12 School Certificate or GCE or equivalent with five (5) credits or better including Mathematics and English.

A Bachelor of Arts Degree in Social Sciences or equivalent.

Must have undergone Police/ Military Training.

Minimum of two (2) years relevant post-qualifying work experience in a Corporate environment.

Ability to drive a manual vehicle will be an added advantage.

Instructions to Candidates:

Only candidates meeting the above role specifications and competencies should apply.

Candidates should send their Application letter, detailed Curriculum Vitae with details of current residence, contact phone numbers/email address, three (3) traceable referees with their contact numbers and email addresses.

Please scan and submit all relevant consolidated documents in a single file which should clearly indicate your full name and position applied for.

Only relevant copies of your professional qualifications should be attached to the application and consolidated in a single file.

Applications should reach the undersigned not later than Monday, 10th November, 2025 using the following email address: Careers20242@zra.org.zm

The Authority is an equal employer and candidates are expected to demonstrate Integrity when participating in the recruitment process.

Applications should be addressed to the undersigned and candidates should not apply for more than two (2) positions.

The Director Human Resource
Zambia Revenue Authority
P.O. BOX 35710
LUSAKA