Multiple Positions – Quick Service Restaurant

Are you passionate about creating a warm and welcoming experience for customers? We are hiring for the roles below in our fast-paced restaurant. Be a part of a great team!

1. Lobby Host

As a Lobby Host, you will greet guests with a smile, assist them with self-service kiosks, maintain a tidy lobby area, and ensure that guests have a memorable dining experience from entrance to exit. Your role will also involve upselling menu items and supporting the team with customer engagement.

Requirements:

A Zambian national with a clean credit history
Minimum 6–12 months of experience in a quick-service or full-service restaurant
Minimum Grade 12 certificate; a post-secondary hospitality or customer service / or retail Management qualification is a plus
Excellent communication and people skills
Tech-savvy with a professional appearance and high energy
Must be willing to work shifts

2. Customer-Facing Team Member

Are you an energetic, customer-focused professional ready to take the next step in your hospitality career? We’re looking for Customer-Facing Team Members to deliver exceptional Front and Middle of the House service in our dynamic QSRs.

Your role will involve greeting customers, taking orders at the counter and kiosks, upselling promotions, handling complaints professionally, and maintaining cleanliness at the front of house.

Requirements:

A Zambian national with clean credit history
6–12 months’ experience in customer service, preferably in a fast-food environment
Minimum Grade 12 certificate; hospitality or retail qualifications are an advantage
Friendly, presentable, and customer-oriented
Familiar with POS/kiosk systems and good at multitasking
Rotational shifts, weekends included

3. Food Service Team Member 

Do you enjoy working behind the scenes to deliver great food? Join our kitchen team as a Food Service Team Member and help prepare meals that keep customers coming back!
As part of the back-of-house crew, you’ll follow strict food safety standards, cook and portion meals to recipe, monitor product freshness, and ensure a clean and organised kitchen.

Requirements:

At least 6–12 months of hands-on experience in food preparation in a restaurant or takeaway kitchen
Grade 12 certificate (a post-matric food or hospitality qualification is a bonus)
Detail-oriented, disciplined, and a team player
Willing to work long shifts, standing in a high-energy kitchen environment

How to Apply:

Complete the form and upload  a copy of your updated CV, Gr 12 certificate and NRC ID Card to https://forms.gle/GwLaEbkup2wtCBx68 within 14 days of this listing.

Note: Only shortlisted candidates will be contacted. If you do not hear from us within 30 days of your application, please consider your application unsuccessful.