Job description

WE ARE HIRING

About Us

African Perfect World Investment Consulting Limited is engaged in real estate development and residential construction in Lusaka, Zambia. Our ongoing projects include Oasis Miracle, Crown and Oasis Serenity.

Position 1 | Receptionist x1 (FEMALE)

Job Title: Receptionist

Department: Administration

Reports To: Office Manager / Administration Manager

Location: Ibex Hill Second Street Oasis Miracle

Employment Type: Full-time

1. Job Purpose

The Receptionist is responsible for providing professional front-office and administrative support by welcoming visitors, handling telephone calls, responding to enquiries, managing appointments and ensuring the smooth daily operation of the reception area.

The successful candidate must demonstrate excellent communication, customer service and organizational skills while maintaining a professional image of the organisation.

2. Key Duties and Responsibilities

1. Front Desk Management

Welcome and receive visitors, clients and business associates in a friendly and professional manner.

Attend to visitors and direct them to the appropriate departments or personnel.

Ensure the reception area is clean, organized and presentable at all times.

Maintain a visitor register and monitor incoming and outgoing visitors.

2. Telephone and Communication

Answer, screen and direct incoming telephone Calls.

Take accurate messages and ensure they are delivered to the relevant staff members.

Respond to general enquiries through telephone, email and other communication channels.

Handle correspondence and distribute incoming mail and deliveries.

3. Administrative Support

Schedule appointments and manage meeting arrangements.

Assist with filing, photocopying, scanning and document preparation.

Maintain office records and update relevant registers.

Support other departments with basic administrative duties when required.

4. Customer Service

Provide excellent customer service to clients, visitors and other stakeholders.

Handle complaints and enquiries professionally and refer complex matters to management.

Maintain confidentiality when dealing with company and client information.

5. General Office Responsibilities

Monitor office stationery and reception supplies.

Report maintenance issues and other office-related concerns.

Perform any other reasonable duties assigned by management.

3. Qualifications and Requirements

1.Grade 12 Certificate or equivalent.

2.Diploma or certificate in Business Administration, Office Management or a related field will be an added advantage.

3.Previous  5 years work experience  in reception or customer service is an advantage.

4.Good verbal and written communication skills (English).

5.Basic computer skills, including Microsoft  Word, Excel and email.

6.Excellent telephone etiquette and interpersonal skills.

7. She must be between the age of 27 to 30 years old.

4. Required Skills and Competencies

4.1 Excellent customer service skills.

4.2 Strong communication and interpersonal skills.

4.3 Good organizational and time-management abilities.

4.4 Professional appearance and positive attitude.

4.5 Ability to multitask and work under pressure.

4.6 Attention to detail and accuracy.

4.7 Honesty, integrity and confidentiality.

4.8 Ability to work independently and as part of a team.

5. Performance Indicators

5.1 The Receptionist’s performance will be assessed based on:

5.2 Professional handling of visitors and telephone calls.

5.3 Customer satisfaction and quality of service.

5.4 Accuracy in maintaining records and registers.

5.5 Effective management of appointments and correspondence.

5.6 Organisation and cleanliness of the reception area.

5.7 Punctuality, reliability and professionalism.

6. General Expectations

The Receptionist is expected to uphold the organisation’s values, policies and professional standards, maintain a welcoming environment and contribute positively to the overall efficiency of the organisation.

 Position 2 | Real Estate Sales and Marketing Consultant

The company is now seeking to recruit a Vibrant and exceptional Real Estate Sales & Marketing Consultant who is highly adept at devising successful real estate sales strategies, coordinating sales campaigns, and executing effective marketing plans that will convert potential prospects into clients.

Detailed Job Description Include the Following:

You will be responsible for overseeing the promotion of property sales on various advertising platforms, as well as formulating sales propositions and project briefings.

As a Real Estate Sales & Marketing Consultant your role will be to create sales lead and develop them into real actual sale by way of promoting our products and services to prospective Clients. You will market our brand message to all prospective and potential clients to buy our Housing Units, while  simultaneously maintaining a good business relationship with real estate agents by sending them brochures, promo materials newsletters and providing specific project updates including our flexible payment methods. 

You will be working with a professional real estate team on the organization of all our real estate marketing ventures, which entails researching the housing market, identifying high-yield investment properties, and collaborating with various vendors and real estate agents. We aspire to be the best and second to none solution provider in the real estate industry.

The ideal applicant should have well-rounded knowledge of the property market and current real estate schemes and market trends. They should also have superb multitasking skills, as well as expertise with customer relationship management (CRM) systems.

Responsibilities

· Devising a highly efficient real estate marketing strategy

· Overseeing the progress of our advertisement campaign and sales activities

· Monitoring the housing and property markets to identify potential leads

· Maintaining contact with our clientele by sending them newsletters and updates

· Cooperating with current business partners on potential projects

Requirements:

1. Grade 12 certificate.

2. Minimum entry of a Diploma or better in Marketing or any related field.

3. Thorough knowledge of the real estate market with 1 year and above work experience in the real estate market..

4. An Affiliated member of ZIM.

5. Strong pressure resistance and sense of responsibility.

6. Full-Time Position

7. Competitive Salary, Commission for each successful sale you make plus bonus and incentives.

Position 3 | HR Assistant X2 (MALE and FEMALE)

Location: Lusaka Ibex Hill, Crown, Miracle  and Serenity

Reports to: Line Manager / Senior Management

Role Overview

The HR Assistant will be responsible for managing all human resources functions across two projects—Crown, and Serenity.This role ensures compliance with statutory requirements, oversees employee relations, and supports smooth HR operations including Recruitment, Contract Management, policy formulation, performance management, payroll, attendance Management,, advice management accordingly, onboarding, and work closely with the Legal team to minimize legal matters.

Key Responsibilities

Attendance & Leave Management

uMonitor employee attendance, late coming, and absenteeism.

uTrack and maintain accurate records of all leave applications and approvals.

Onboarding & Registrations

u1.Facilitate employee onboarding processes.

u2. Register employees with statutory bodies including NAPSA, NHIMA, and TPIN.

Payroll Administration

u1.Prepare and process monthly payroll for all employees under the two projects.

uEnsure timely submission of statutory taxes and contributions.

u3.Generate and issue payslips to employees promptly.

Compliance & Statutory Obligations

uEnsure adherence to labor laws and statutory requirements.

uSubmit all statutory returns (taxes, social security, health insurance) on time.

Employee Relations & Legal Matters

uHandle employee grievances and disciplinary issues.

uRepresent the organization in court cases or labor disputes when required.

Qualifications & Skills

1.Diploma or Bachelor’s degree in Human Resource Management, Business Administration, or related field.

2.Minimum 5 years’ experience in HR operations as HR Assistant or Officer, preferably Construction Industry and real estate.

3.Strong knowledge of Zambian labor laws.

4.Proficiency in payroll systems and HR software.

5.Excellent communication, organizational, and problem-solving skills.

6.Ability to handle confidential information with integrity.

7.If you have certificates in Health and safety, and first aid is an added advantage.

8.Full-Time Position

Core Competencies

1.Attention to detail and accuracy.

2.Strong interpersonal and negotiation skills.

3.Ability to work under pressure and meet deadlines.

4.Proactive and solution-oriented mindset.

5.Able to do roll call every morning and to stay onsite.

How to Apply:

Send your CV and qualification credentials as a single PDF to: ZBYHR@mingyangrt.com