Motor Assessor

Motor Assessor Jobs in Lusaka at NICO Insurance Zambia Ltd

NICO Insurance Zambia Limited, a reputable general insurance company operating in Zambia since 1997, is currently seeking qualified candidates for motor assessor jobs in Lusaka. The company, part of the established NICO Group of Companies, invites applications from experienced professionals to join their team in assessing motor vehicle damages and managing claims efficiently.

About NICO Insurance Zambia Ltd

With branches in Lusaka, Kitwe, Ndola, Livingstone, and Chipata, NICO Insurance Zambia Limited has built a strong presence in the insurance sector. The company prides itself on delivering excellent service and maintaining high standards in claims management and customer satisfaction.

Position: Motor Assessor – Full Time

Location: Lusaka, Zambia

Application Closing Date: 3rd July 2026

Job Category: Engineering & Construction

Key Responsibilities for Motor Assessor Jobs in Lusaka

• Conduct thorough inspections of damaged motor vehicles to accurately assess the extent of loss.
• Evaluate repair quotations and establish fair and reasonable settlement values in line with company policies.
• Prepare detailed and precise assessment reports to support timely claims processing.
• Liaise effectively with clients, brokers, garages, and internal teams to facilitate smooth claims handling.
• Monitor vehicle repairs to ensure quality workmanship and adherence to approved costs.
• Identify and escalate suspicious or potentially fraudulent claims promptly.
• Provide expert technical advice regarding vehicle repairs, parts, and valuations.
• Complete assessments within agreed turnaround times, maintaining high service standards.
• Maintain accurate documentation and records of all assessments performed.

Qualifications and Experience Required

• Diploma or Degree in Mechanical or Automotive Engineering, or a related discipline.
• Minimum of three years’ experience in motor assessment or a similar role, preferably within the insurance industry.
• Comprehensive knowledge of motor vehicle systems, repair methodologies, and cost estimation.
• Experience collaborating with motor garages and service providers.

Skills and Competencies

• Strong analytical and problem-solving abilities.
• Exceptional attention to detail and accuracy.
• Effective communication and interpersonal skills.
• Ability to work efficiently under pressure and meet deadlines.
• High integrity and professionalism in all dealings.
• Customer-focused mindset with a commitment to quality service.
• Proficiency in Microsoft Word and Excel for reporting, data analysis, and documentation.

How to Apply for Motor Assessor Jobs in Lusaka

Interested candidates who meet the qualifications and experience criteria are encouraged to submit their application letters, academic and professional qualification certificates, and updated curriculum vitae via email to:
recruitment@nicoinsurance.co.zm.

Please note that applications must be received by 3rd July 2026.

Only shortlisted candidates will be contacted for further selection processes.