Money Laundering Reporting Officer (MLRO)

Job description

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Job Summary

To plan, manage and monitor the implementation of compliance activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

To lead and oversee the implementation, management, and continuous improvement of Absa Bank Zambia’s Financial Crime Compliance Framework, ensuring full compliance with:
• Zambian regulatory requirements (FIC Act, BOZ and SEC directives)
• Absa Group policies and standards
• Global best practices in AML, CTF, Sanctions, KYC, and Anti-Bribery & Corruption

Job Description

Key Accountabilities

Financial Crime Risk Management

• Ensure robust KYC/CDD/EDD standards aligned to Absa Group and Zambian regulatory expectations

• Maintain risk-based customer segmentation and monitoring frameworks

• Oversee effective AML transaction monitoring systems, including thresholds and alert optimization

• Ensure timely STR/SAR reporting to the Financial Intelligence Centre (FIC)

Sanctions & Screening

• Implement and oversee sanctions and PIP screening controls

• Identify and remediate system or process weaknesses

• Ensure compliance with global sanctions regimes and local regulatory directives

AML Systems & Reporting

• Own and manage the AML transaction monitoring system

• Ensure effective MIS reporting to Country, Regional, and Group stakeholders

• Produce MLRO Periodic Reports, KRIs/KROs, and regulatory submissions

Policy & Governance

• Maintain and update country-level financial crime policies and standards

• Conduct gap analysis and implementation tracking for new/revised policies

• Ensure timely escalation of policy breaches

• Lead regulatory engagement support (especially with FIC Zambia and BoZ)

Anti-Bribery and Corruption (ABC)

• Manage the ABC framework in line with Group requirements

• Ensure all incidents are identified, escalated, investigated, and remediated

• Drive awareness of reporting channels across employees, third parties, and customers

Training & Advisory

• Act as SME for AML, Sanctions, KYC, and ABC

• Deliver formal training and awareness programs across the bank

• Provide advisory support to business units on compliance matters

Team Leadership & People Management

• Build and develop a high-performing Financial Crime Compliance team

• Set clear objectives and performance standards

• Drive talent development, coaching, and succession planning

• Promote a strong compliance and ethical culture across Absa Zambia

Education

Bachelor’s Degree: Business, Commerce and Management Studies