Store Manager

Job description

Mika Meats Limited has a position to be based in Chipata at the soon-to-be-opened Mika Meats butchery.

Position: Store Manager

Minimum Qualifications and Personal Attributes
– Minimum of a Full Grade 12 certificate.
– Computer literate.
– Experience in a sales environment, front office operations, food production, hotel and catering management, meat cutting and/or a minimum of 2 years’ work experience in the meat processing industry or any equivalent combination of education and experience sufficient to perform job duties may be considered.

Job Overview
The Store Manager will supervise the day-to-day operations of the butchery, ensuring high standards of quality, hygiene and customer service are maintained. The manager will manage staff, control inventory and ensure that the butchery runs efficiently and profitably. The role requires leadership, hands-on management and strong knowledge of meat processing and retail operations.

Responsibilities
Operations Management
– Oversee all daily operations of the butchery, including cutting, packaging and selling meat products.
– Maintain hygiene and food safety standards according to local health regulations.
– Ensure all butchery equipment is properly maintained and in working order.
– Ensure cold chain is maintained throughout.
– Ensure SOPs are followed by all team members.
– Coordinate with the maintenance team to ensure maintenance schedules are met and breakdowns are reported on time.
– Ensure the store is well secured before leaving the premises.

Staff Management
– Manage a team of butchers and sales assistants.
– Create staff schedules and manage leave plans with approval of area managers.
– Manage overtime.
– Conduct performance evaluations and provide ongoing training.
– Maintain discipline in the store and report misbehaviour.

Customer Service
– Address customer enquiries and complaints professionally.
– Monitor customer preferences and feedback to improve products and service.
– Improve speed of service and customer experience.
– Ensure the 4 steps to great customer service are implemented.

Inventory and Stock Control
– Monitor stock levels and ensure timely orders.
– Manage receipt, storage and rotation of stock to minimize waste and ensure freshness.
– Conduct regular stock counts and update inventory records.
– Ensure drip loss remains within acceptable levels.

Sales, Financial, Health and Safety Management
– Drive sales and profitability through merchandising and promotions.
– Track sales performance and report weekly/monthly to the Area Manager and Retail Manager.
– Manage daily cash-up procedures, reconciliations, float and petty cash.
– Conduct routine spot checks on cashiers.
– Ensure compliance with health and safety regulations.
– Implement best practices for food safety and sanitation controls.
– Submit weekly trading returns and customer insight reports to Area Manager.
– Submit daily HR reports to HR Office.

How to Apply
All applications must include an application letter, full Grade Twelve certificate, a copy of NRC and tertiary qualifications, and must be dropped off at:

Mikalile Trading Ltd Plot 1881
Umodzi Highway
Next to Shoprite

Deadline for applications: 20 July 2026 at 10:00 hours.

Only candidates who meet the set requirements shall be considered.

Human Resource Office
Mika Meats Limited