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Experienced Human Resources Manager
Melisa Supermarket Ltd Northmead Branch (217 Landa Road), Lusaka, Zambia
Employer and vacancy source: Melisa Supermarket Ltd
Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.
- EmployerMelisa Supermarket Ltd
- LocationNorthmead Branch (217 Landa Road), Lusaka, Zambia
- Application methodEmail application
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Melisa Supermarket Ltd
- Location
- Northmead Branch (217 Landa Road), Lusaka, Zambia
- Posted
- November 15, 2026
- Closing date
- Apply by December 15, 2026
- Job type
- Full Time
- Category
- Human Resources
- Application method
- Email application
Job description
MELISA SUPERMARKET LTD
WE ARE HIRING: EXPERIENCED HUMAN RESOURCES MANAGER
Location: Melisa Northmead Branch, Lusaka
Melisa Supermarket Ltd is an established and leading retail supermarket chain in Lusaka. We are seeking an experienced, hands-on Human Resources Manager to develop our team, strengthen HR systems, and drive higher standards of performance, accountability, and diligence across our operations.
Your Role & Responsibilities:
- Staff Training & Coaching: Lead staff training, professional coaching, mentorship, and continuous skills development across retail floor teams, cashiers, merchandisers, and supervisors.
- Performance Management: Improve performance management systems, establish key performance indicators (KPIs), and foster positive employee engagement and motivation.
- Recruitment & Discipline: Guide talent acquisition, comprehensive onboarding, disciplinary hearings, grievance handling, and workplace conduct in strict compliance with store regulations and labor law.
- Policies & Compliance: Strengthen company HR policies, standard operating procedures, employee welfare programs, and statutory compliance (NAPSA, NHIMA, Workers Compensation).
- HR Databases & Systems: Develop and maintain HR databases, staff records, attendance tracking, reporting tools, and administrative systems to improve operational diligence and efficiency.
What We Are Looking For:
- Proven track record in HR management (minimum 3–5 years), ideally within the fast-paced retail, FMCG, or supermarket sector.
- Degree or Diploma in Human Resource Management, Public Administration, Business Administration, or related discipline.
- Must be a registered, up-to-date member of the Zambia Institute of Human Resource Management (ZIHRM).
- In-depth practical knowledge of the Zambian Employment Code Act and current labour practices.
- Strong leadership, interpersonal, conflict-resolution, and negotiation skills.
- High level of integrity, assertiveness, and organizational acumen.
How to Apply:
Interested candidates should submit their updated CV and cover letter via email to:
melisasupermarketnm@gmail.com
For inquiries, call: 0966 338 977 (+260 966 338 977)
Physical Location: Melisa Supermarket, Northmead Branch (217 Landa Road), Lusaka, Zambia.
Apply Now! Only shortlisted candidates will be contacted.
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To apply for this job email your details to melisasupermarketnm@gmail.com
