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Marketing & Customer Care Coordinator

Kwelan Lusaka, Lusaka, Zambia

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Employer reference

Employer and vacancy source: Kwelan

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerKwelan
  • LocationLusaka, Lusaka, Zambia
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
Kwelan
Location
Lusaka, Lusaka, Zambia
Posted
January 25, 2026
Job type
Full Time
Category
Marketing & Public Relations
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.

Website Kwelan

Job description

Kwelan is a fast-growing, youth-driven mobility platform redefining car rentals in Zambia. We are looking for a tech-savvy, detail-oriented Marketing & Customer Care Coordinator to join our in-house team and grow with the company.

This role is ideal for a young professional in their twenties who is eager to learn, takes initiative, and is passionate about marketing, customer engagement, and content creation.

Key Responsibilities

Manage day-to-day customer care and digital communication with clients
Create, design, and schedule content for social media and digital platforms
Produce marketing materials, graphics, and artwork using Canva or other design tools
Support campaigns that drive brand growth, engagement, and online visibility
Maintain high standards of accuracy and professionalism in all customer-facing interactions

Requirements

Bachelor’s degree in Marketing, Communications, Business, or a related field
Proven experience in content creation and graphic design, with a portfolio or examples of previous work
Strong digital literacy and familiarity with social media tools and online platforms
Eye for detail, excellent communication skills, and ability to manage multiple tasks
Teachable, proactive, and ready to thrive in a fast-paced, youth-driven environment

What We Offer

Competitive salary and benefits
Career growth with hands-on experience in a growing tech-enabled company
A supportive, youth-focused work environment
Training, mentorship, and professional development

We especially encourage women to apply.

How to Apply:

Send your CV and a portfolio or examples of your work to operations@kwelan.com.

🔔

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