Employer and vacancy source: Zamtel
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerZamtel
- LocationLusaka
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Zamtel
- Location
- Lusaka
- Posted
- January 13, 2026
- Job type
- Full Time
- Category
- Other
Website Zamtel
Job description
Job Details
Position
Manager – Customer Value Analytics
Closing Date
16 January 2026
Overall Purpose
Discover more
vehicles
Job search platform
LinkedIn profile optimization service
Freelance job board
Financial planning services
Interview preparation
Salary comparison tool
Time management software
Business attire online store
Interview coaching sessions
To drive customer lifetime value through advanced customer analytics, segmentation, and insight-led commercial interventions, while also designing, executing, and optimizing targeted customer value campaigns across the customer lifecycle. The role balances data-driven analysis and practical commercial execution, ensuring insights translate into measurable outcomes in revenue growth, ARPU uplift, churn reduction, and customer profitability.
Job Specification
Minimum Qualifications
Bachelor’s degree in marketing, economics, statistics, data analytics, engineering, business, or related field.
Professional Registration
ZIM or any relevant
Minimum Experience
5–8 years’ experience in telecom customer analytics, CVM, commercial analytics, or revenue management
Key Skills
• Customer analytics and segmentation • Campaign design and optimization • Commercial and financial acumen