LPG Retail Associate

Job description

What you would be expected to do:

Last-mile task completion

Conduct customer installations, cylinder exchanges, meter exchanges, uninstallations/repossessions, and in-house LPG maintenance/service events.
Deliver LPG products to customers safely, efficiently, and on time.
Provide exceptional customer care by addressing inquiries, resolving issues, and ensuring a positive customer experience during in-home task completion.
Adhere to LPG handling and transportation safety procedures.
Report and document any incidents, near misses, or safety concerns.

Customer Training and Safety Audits

Onboard and train customers on LPG usage during installations.
Perform on-site safety audits at customers’ homes or businesses to minimize cooking-related risks.

Stock management

Ensure zero loss of stock between the shop and the customer.
Maintain LPG mass balance accuracy.

Teamwork

Work closely with the Last Mile, Sales, and Risk teams to optimize LPG performance and foster a positive work environment.

You might be a strong candidate if you:

Ability to operate a motorcycle
Valid motorcycle driving licence (Mandatory)
1 year of experience in a delivery, customer engagement, or related role
Utmost professionalism while interacting with customers in their homes
Strong organization and time management abilities
Reliable, and high level of integrity.
Team player, proactive, friendly, communicative & open to learning, and feedback
Able to set and meet targets, structured approach to running operations
Experience working within an informal settlement is a plus
Familiarity with route planning and customer scheduling, or customer management, is a plus
Basic first aid and fire safety training is a plus

What we offer (in addition to compensation and statutory benefits):

An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business with a profound impact on the world;
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Sun King Academy.

To apply click on the link here.