Loan Officer (x4)

Job description

JobwebZambia, based in Ghana — for nearly 10 years, you copied and mirrored content from GoZambia. Now that it’s no longer easy for you to do so, you’re attempting to target our site instead. Such predatory behavior is not welcome here. Why should people visit your site when you just copy everything from our site, you not providing any value. 

WE’RE HIRING!!

Job Title: Loan Officer (x4)
Location: Lusaka – (Matero & Lusaka Main Branch)
Department: Operations
Scale: Entry Level

About Malu Capital

Malu Capital is a fast-growing microfinance company with operations across Zambia, looking for four (4) proactive and detail-oriented Loan Officers to join our dynamic team.

Key Responsibilities

1. Sales & Marketing

Participate in field marketing activities to promote Malu Capital’s services.

Assist in onboarding new clients in line with KYC requirements.

Maintain strong relationships with clients to support retention.

Explain product features and benefits to potential clients.

Support sales conversions by guiding clients through the application process.

2. Data Capturing

Accurately input and manage client information in the system.

Ensure completeness and accuracy of all documentation.

3. Conducting Due Diligence

Support verification of client identities, addresses, and business activities.

Assist in screening clients for regulatory and reputational risks.

4. Loan Performance Monitoring & Appraisal

Track repayments and flag potential risks.

Participate in field-based assessments of client creditworthiness.

5. Loan Portfolio Review

Contribute to analyzing loan books for performance trends and risk indicators.

Help compile reports for internal decision-making.

6. Debt Collection & Recovery

Contact clients for repayment reminders.

Document collection efforts and provide follow-up support.

7. Business Development

Identify new leads and business opportunities in the field.

Assist in executing promotional strategies and campaigns.

Qualifications & Skills

Minimum of a Diploma in a related field (a degree will be an added advantage).

Computer literate.

Excellent interpersonal and communication skills.

Basic understanding of KYC, credit appraisal, and sales.

Strong data entry and analysis skills.

Self-motivated, adaptable, and eager to learn.

How to Apply

Send your CV to: hr@malucapital.co.zm

Specify your preferred branch in the email.

Only shortlisted candidates will be contacted.