Loan Officer

Job description

JOB PURPOSE

The Loan Officer will be responsible for managing the loan process from application and screening to approval, disbursement and repayment monitoring. The role will focus on civil servant and institutional loans, coordination of field agents, PEMEC payroll submissions, and development of partnerships with unions, institutions and other organisations.

KEY RESPONSIBILITIES

• Receive, screen, assess and process loan applications in line with Credorsave’s lending policies and procedures.
• Coordinate with Credorsave agents in different locations to source, screen, document and submit loan applications.
• Verify applicants’ employment, income, supporting documents and repayment capacity.
• Prepare loan documentation and ensure timely processing and disbursement of approved loans.
• Manage the administration of civil servant and institutional loans, including repayment monitoring.
• Prepare and submit accurate monthly PEMEC payroll deduction schedules and follow up on submissions, payments and reconciliation issues.
• Monitor loan repayments, follow up on overdue accounts and support the collections process.
• Coordinate and monitor agent performance, provide guidance and identify opportunities for expanding the agent network.
• Support management in identifying and establishing new MOUs and partnerships with trade unions, employee associations, government institutions and other organisations.
• Participate in meetings and negotiations with prospective partners and support implementation of signed MOUs.
• Maintain strong relationships with borrowers, agents, unions, institutions and other stakeholders.
• Prepare regular reports on loan applications, disbursements, repayments, agent performance, PEMEC submissions and institutional partnerships.
• Maintain accurate and confidential loan and client records.
• Support management in growing the loan portfolio while maintaining responsible lending and good portfolio quality.

KEY PERFORMANCE AREAS

• Loan application processing and turnaround time.
• Accuracy and timeliness of PEMEC submissions and reconciliations.
• Loan repayment and portfolio performance.
• Agent performance and quality of applications generated.
• Growth of civil servant and institutional lending.
• Development and implementation of new MOUs and partnerships.
• Quality of customer and stakeholder relationships.
• Accuracy of loan records and management reports.

QUALIFICATIONS & EXPERIENCE

• Diploma or Bachelor’s Degree in Finance, Banking, Accounting, Business Administration, Economics or a related field.
• At least 2 years’ experience in a microfinance
• Experience with civil servant loans, payroll deductions, institutional lending, field agents or union partnerships will be an added advantage.

KEY SKILLS

• Loan processing and credit assessment.
• Good numerical and analytical skills.
• Strong communication and relationship-management skills.
• Negotiation and business development skills.
• Ability to coordinate field agents.
• Good knowledge of Microsoft Office, particularly Excel.
• Strong attention to detail, integrity and confidentiality.
• Ability to work independently and meet deadlines.

APPLICATION

Interested and suitably qualified candidates should submit their CV and a cover letter explaining what practical/real value you bring to Credorsave Services Limited.

Email:

Subject: Application – Loan Officer

Closing Date: 5th November

Only shortlisted candidates will be contacted.