IT Technician

IT Technician Jobs in Mansa – Join Right to Care Zambia

Right to Care Zambia is seeking a skilled IT Technician to join our team in Mansa, Luapula. If you are looking for it technician jobs in Mansa that offer the opportunity to apply your expertise in IT operations and support within a dynamic organization, this contract position could be the perfect fit. We invite qualified candidates with a strong technical background and proven experience to apply.

About the IT Technician Role

As an IT Technician at Right to Care Zambia, you will provide essential technical support, manage IT services, and maintain network infrastructure to ensure seamless IT operations. Your responsibilities will include hardware and software troubleshooting, user account administration, network security monitoring, and IT asset management. You will also support end-users with business applications and ensure all IT equipment is maintained and up to date.

Key Responsibilities for IT Technician Jobs in Mansa

• Install, configure, and maintain computer hardware, operating systems, and applications.
• Perform routine preventive and corrective maintenance on IT equipment and recommend disposal of obsolete devices.
• Manage user accounts, permissions, and access on Active Directory and Office 365.
• Troubleshoot and resolve IT issues within defined service level agreements, escalating when necessary.
• Monitor network usage and security, ensuring compliance with organizational policies.
• Maintain print servers, scan-to-email functionality, and electronic file management systems.
• Track and manage IT assets, including inventory control, warranty, and disposal processes.
• Conduct daily health checks of IT systems and report findings to Group IT.

Qualifications and Experience

Candidates applying for it technician jobs in Mansa must meet the following minimum requirements:

• Advanced Diploma in Computer Science, Engineering, or a related field.
• Full Grade Twelve Certificate.
• Paid-up membership with ICTAZ.
• At least 3 years of experience in IT operations or a related role.
• Experience working with Windows/Linux servers and cloud environments.

Desirable qualifications include:

• Bachelor’s degree in Computer Science, Engineering, or related field.
• Certifications such as CompTIA A+ or Microsoft Certified IT Professional.
• A minimum of 4 years proven experience as an IT Technician or similar position.
• Strong diagnostic and problem-solving skills.
• In-depth understanding of computer systems, networks, internet security, and data privacy principles.

Technical and Behavioral Competencies

• Excellent technical support and troubleshooting skills across hardware, software, and peripherals.
• Effective IT service delivery and end-user support management.
• Proficiency in user account administration and access management.
• Competence in network infrastructure support, configuration, and administration.
• Knowledge of ICT systems maintenance, performance monitoring, and compliance support.
• Strong organizational skills for IT asset tracking and lifecycle management.

How to Apply

Interested candidates should submit a cover letter and detailed CV to Vacancy19@righttocare.org no later than 13th May 2026. Please ensure your application clearly demonstrates how you meet the qualifications and competencies outlined above.

Only shortlisted applicants will be contacted.

Location and Contract Details

This contract position is based in Mansa, Luapula Province, Zambia. Right to Care Zambia is committed to providing a supportive work environment where your expertise in IT can contribute to meaningful healthcare initiatives.