IT Assistant

Job description

Texila American University is a World Class Affordable Educational Provider. We are a forward-looking, modern university with a proud tradition as a provider of high-quality education and a focus on applied research. Texila Group has 4000+ students from 70+ countries for its varied program verticals.

The University is currently seeking to recruit a suitably qualified individual for the position of IT Assistant:

Job Purpose

 This role ensures smooth IT operations, assists in maintaining system security and performance, and helps align IT services with business needs while providing technical support to staff and assisting with IT-related tasks, vendor coordination, and documentation.

Roles and Responsibilities

Assist in the maintenance and monitoring of IT systems, networks, cloud infrastructure, and virtualization environments.
Support the implementation of IT policies, security measures, and backup/disaster recovery procedures.
Help ensure data security, system performance, and compliance with organizational guidelines.
Provide technical support to staff and troubleshoot hardware, software, and network issues.
Assist in the setup, configuration, and maintenance of IT equipment and software.
Maintain inventory of IT assets and assist with procurement processes.
Collaborate with IT staff and other departments to support smooth IT operations.
Document IT procedures, issues, and resolutions to support knowledge sharing and continuity.

Qualifications

Grade 12 full certificate
Degree in Information Technology, Computer Science or any related field

Experience

Experience with Quickbooks setup & configurations.
Two years related experience

Job Application Procedure:

To apply for any of the positions, interested candidates should:

Provide the specified details in the form accessible via this link.
Send a copy of their CV (ONLY) to careers.zm@tau.edu.zm before Friday, 2nd January, 2026.
Note: Ensure All qualifications are verified by the Zambia Qualifications Authority (ZAQA)