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Reservations Agent

InterContinental Lusaka Lusaka, Zambia

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Employer reference

Employer and vacancy source: InterContinental Lusaka

Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.

  • EmployerInterContinental Lusaka
  • LocationLusaka, Zambia
  • Employer websitewww.ihg.com
  • Application methodEmail application
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
InterContinental Lusaka
Location
Lusaka, Zambia
Posted
October 2, 2026
Closing date
Apply by November 1, 2026
Job type
Contract
Category
Hospitality
Application method
Email application

Website InterContinental Lusaka

Job description

Every great stay begins before a guest walks through the door.

InterContinental Lusaka is looking for a professional and detail-oriented Reservations Agent to join our hotel family on a one-year contract.

Company: InterContinental Lusaka
Location: Lusaka, Zambia
Position: Reservations Agent
Employment Type: 1-Year Contract

Role Overview:

In this role, you’ll manage individual and group reservations, respond to enquiries through different booking channels, keep reservation details accurate and work closely with Front Office, Sales, Housekeeping and other departments to ensure a smooth booking experience from enquiry to arrival.

What We Are Looking For:

  • Previous experience in reservations, front office, hotel reception or a similar hospitality role.
  • Good knowledge of hotel reservation procedures and systems, particularly Opera PMS.
  • Strong communication, organisation and attention to detail.
  • Ability to handle guest enquiries professionally and work effectively under pressure.
  • Organised, professional and enjoys working as part of a high-performing team.

How to Apply:

If you’re organised, professional and enjoy working as part of a team, we would like to hear from you. Send your application letter, CV and qualifications to:

📧 Email: careers@ihglusaka.com

Closing Date: 11th October 2026

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To apply for this job email your details to careers@ihglusaka.com

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