IMPORT & EXPORT ASSISTANT

Job description

We are looking for a highly experienced and results driven Import & Export assistant to oversee customs clearing, freight forwarding, shipping coordination, and logistics operations. The ideal candidate must have strong knowledge of Zambian customs procedures, import/export documentation, and cargo management.

Key Responsibilities

• Manage all import and export operations from shipment planning to final delivery

• Coordinate customs clearing processes with ZRA, clearing agents, transporters, and clients

• Prepare and verify import/export documentation and customs declarations

• Ensure correct HS code classification and compliance with customs regulations

• Monitor cargo movements, shipping schedules, and warehouse operations

• Handle import VAT deferments, rebates, permits, SADCs/COMESA documentation, and phyto certificates

• Track inbound and outbound shipments and resolve delays efficiently

• Liaise with shipping lines, freight forwarders, bonded warehouses, and regulatory authorities

• Prepare daily and monthly logistics and customs clearance reports

• Ensure compliance with all local and international trade regulations

Minimum Requirements

• Diploma or Degree in Clearing & Forwarding, Logistics, Supply Chain, Shipping, or related field

• Minimum 2 years proven experience in customs clearing, freight forwarding, imports, and exports

• Strong working knowledge of ASYCUDA World

• Experience handling air freight and road freight cargo

• Familiarity with bonded warehousing systems and customs procedures

• Good understanding of import/export permits and customs documentation

• Strong planning, coordination, and communication skills

• Ability to work under pressure and meet strict deadlines

• High integrity, reliability, and attention to detail

• Computer literate with knowledge of Microsoft Office and logistics systems

Added Advantages

• Experience dealing directly with ZRA and other regulatory agencies

• Knowledge of COMESA and regional trade procedures

• Experience managing logistics teams and coordinating multiple shipments simultaneously