ICT Support Assistant

Advert – ICT Support Assistant

Educore Services provides world class, cutting edge, sustainable education through its three school groups; the Trident schools, Sentinel schools and Frontier school. The Educore family of schools provides education at all levels of the community and are based in the North Western and Lusaka Province.

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Educore Services’ vision is to create a generation of engaged, enlightened and empowered learners and teachers.

The Opportunity

Educore Services seeks to employ a suitably qualified, experienced and enthusiastic ICT Support Assistant to be based in Solwezi. The suitable candidate will report to the Network and Systems Administrator and directly contribute to all ICT support within the organisation.

Commencement Date: 1st March 2026 or sooner

Main Purpose of the Job

Assisting in the support, repair and setup of all ICT hardware and software as coordinated by the network and systems administrator for staff and students.

Deployment and allocation of end user devices to students and staff as stipulated ESZ device policy.

Assist with ensuring network and device security through proactive installation of anti-virus software.

Assisting with implementing and user data back up procedures as instructed by the network and systems administrator.

Monitor, repair and deploy network infrastructure and appliances such as access points.

Qualifications

Minimum of Diploma in Information Systems or Computer Science

Bachelor’s degree in computer science will be an added advantage

1–2 years in Database Administration, Systems Design or Management Information Systems

Experience with SQL databases would be an advantage

Experience and Personal Qualities

Self-motivated, innovative, trustworthy, reliable, flexible to work well in a team environment.

Good communication skills – respectful communication with staff, students, parents and business partners.

Effective problem-solving skills – quick resolution of Information System (IS) issues.

Attention to detail, with accuracy of work

Good time management and organisational skills

Application

To apply please complete the online form on
https://forms.office.com/e/qEtA9PP8nG

A full CV and cover letter with at least 3 traceable references will be requested of shortlisted candidates.

Closing date for applications: 25th January 2026

Educore Services is an equal opportunities employer and is committed to the safeguarding of children. Appointment will be subject to an enhanced child protection screening appropriate to the post, including checks with past employers and criminal records.