HUMAN RESOURCES OFFICER x 1

Job description

Zambia Sugar Plc. is an ABF Group sugar company and is the leading sugar producer in Zambia. Its main activities are the growing of sugar cane, the production and marketing of sugar and other sugar downstream products. 

The company invites applications from suitably qualified and experienced persons to fill the following position of Human Resources Officer in the Human Resource Department based at Nakambala.

HUMAN RESOURCES OFFICER x 1 – FIXED TERM CONTRACT (2 YEARS)

The position reports to the Human Resources Business Partner.

Key Performance Areas

·        Supports the overall HR plans and HR Business Partner to enable business objectives.

·        Support and administer best in class employee life cycle HR practices (hire to retire).

·        Provides accurate and timely data for decision making.

·        Support collaboration with managers and employees to ensure a healthy climate, culture and employee relations.

·        Provide day to day HR support to ensure efficient HR service delivery and being customer centric.

·        Understand the support requirements of the business and deliver in such a way as to improve efficiencies and processes in the business.

·        Coaches Line managers and HR on HR processes and policies.

·        Work with employees and FLM’s to ensure adherence to the minimum standards across the employee life cycle (hire to retire).

·        Ensure accurate data to assist with talent analysis, succession development and retention within own business unit.

·        Ensure talent review data is updated as required.

·        Provide recruitment and onboarding support for people appointments within own business unit.

·        Provide employee engagement survey administration and actions.

·        Provide support for the exit of employees within own business unit.

·        Support improvement of labour productivity e.g., overtime management, leave, allowances etc.

·        Support effective localization and diversity agenda.

·        Adhere to HR functional excellence and minimum standards.

·        Ensure compliance to statutory, regulatory or policy requirements.

·        Provide first level HR query resolution relating to payroll, benefits, organization structures, time and attendance and policies, and escalate to HR Business Partners where required.

·        Provide day-to-day performance management guidance to line management.

·        Support L&D to identify training needs for business units and individual coaching needs and follow up to ensure training objectives are met.

·        Support change management activities within the business unit.

·        Work with line and HR Services to ensure HR systems (e.g. organograms) and employee master data is up to date.

·        Support employee well-being through the implementation and evaluation of initiatives.

·        Provide advice and guidance on employee misconduct/poor performance etc, ensuring that these are well managed and meet the requirements of best practice and are in accordance with relevant employment legislation.

·        Promote and adhere to ABF’s procedures, policies and guidelines, including, without limitation, those relating to SHERQ, Competition Law and Anti-Bribery and Corruption (ABC).

·        Execute any other duties that may be assigned by the supervisor from time to time.

Minimum specifications / Requirements areas

·        Full grade 12 Certificate.

·        Degree in Human Resource Management, Industrial Psychology, Business or Equivalent.

·        Preferably 2- 3 years’ experience, Impressive, demonstrable track record and skills/experience gained within a similar position(s), at a similar level.

·        Suitably qualified applicants must provide certificates verified by Zambia Qualifications Authority (ZAQA).

Should you be interested in applying for this role, please submit your detailed CV, copies of relevant qualifications, registrations and ID/Passport for the attention of HR Business Partner

Email: careers@zamsugar.zm indicating “Application – Human Resources Officer” in the subject line.

Closing date for applications is 26^th June 2026.

Applicants shall be required to complete pre-employment checks (qualification, credit, security, background, and medical assessments) as part of the recruitment process where applicable.

Should you not hear from us within 4 weeks after the closing date, please accept that your application was unsuccessful.