Human Resources Officer

Job description

Job Summary

Chibanje Capital Resources Limited is a fast-growing loan services company in Zambia.

We are looking for a proactive, disciplined and results-oriented Human Resources Officer to support the company’s rapid growth by attracting high-quality talent, strengthening employee performance, ensuring compliance with labour laws, and helping build a high-performance culture.

The successful candidate must be able to work independently, maintain confidentiality, execute HR processes efficiently, and partner closely with management.

Key Responsibilities

1. Recruitment & Talent Acquisition

* Manage the full recruitment cycle from job advertisement to onboarding.

* Screen applications and conduct initial interviews.

* Coordinate interviews with hiring managers.

* Conduct reference and background checks.

* Prepare employment contracts and offer letters.

* Maintain a strong talent pipeline for future hiring needs.

2. Employee Onboarding & Offboarding

* Coordinate employee induction and orientation.

* Prepare onboarding documentation.

* Ensure all company assets are issued and recorded.

* Manage resignation, termination and exit clearance processes.

* Conduct exit interviews and prepare reports.

3.HR Administration

* Maintain accurate employee personnel files.

* Update HR records and employee database.

* Monitor probation periods and contract renewals.

* Prepare HR reports and workforce statistics.

* Ensure confidentiality of employee information.

4. Performance Management

* Coordinate probation evaluations.

* Track KPI completion and performance review schedules.

* Support management in implementing performance improvement plans.

* Assist management in identifying training and development needs.

5. Employee Relations

* Handle employee queries professionally.

* Assist in disciplinary investigations and hearings.

* Prepare warning letters and disciplinary documentation.

* Help resolve workplace conflicts fairly and professionally.

* Promote a positive and performance-driven working environment.

6.Payroll & Attendance

* Prepare monthly payroll input.

* Verify attendance, leave and overtime records.

* Coordinate statutory deductions and employee records.

* Ensure payroll information is accurate before processing.

7. Compliance

* Ensure compliance with the Employment Code Act and other applicable labour legislation.

* Maintain HR policies and employee handbook.

* Support internal HR audits.

* Ensure statutory HR documentation is properly maintained.

8. Training & Development

* Coordinate internal and external training programmes.

* Maintain employee training records.

* Monitor mandatory compliance training.

9. Other Responsibilities

* Support company culture initiatives.

* Organize employee engagement activities where appropriate.

* Perform any other HR-related duties assigned by management.

Minimum Qualifications

* Bachelor’s Degree in Human Resource Management, Business Administration or related field.

* Minimum 2 years’ experience in Human Resources.

* Good knowledge of Zambian Labour Laws.

* Proficiency in Microsoft Office.

* Experience using HRIS or payroll systems is an advantage.

* Membership with the Zambia Institute of Human Resource Management (ZIHRM) is preferred. 

Applicants who are eligible for registration are encouraged to apply.

Competencies

* High integrity and confidentiality.

* Strong interpersonal and communication skills.

* Excellent organisational skills.

* Ability to multitask in a fast-paced environment.

* Attention to detail.

* Good report writing skills.

* Strong problem-solving ability.

* Ability to work independently with minimal supervision.

* Positive attitude and willingness to learn.

Key Performance Indicators (KPIs)

* Time-to-fill vacancies.

* Quality of recruitment.

* Staff retention during probation.

* Timely and Accuracy of payroll inputs.

* Timely completion of performance reviews.

* HR report submission on schedule.

* Employee file compliance rate.

* Employee attendance and disciplinary record management.

* Compliance with labour legislation.

* Employee satisfaction with HR support.

What We Offer

* Competitive salary.

* Performance-based career growth.

* Opportunity to work in one of Zambia’s fast-growing fintech companies.

* Continuous learning and professional development.

* Dynamic and performance-driven working environment.

anyone interested can send your CV and related certficate to hr@chibanjecapital.com deadlne is Aug 31st 2026.