Human Resources Officer

Job description

Job Summary:

The HR Officer will be responsible for managing various human resources functions, including recruitment, employee relations, performance management, and compliance with Zambian labor laws. The ideal candidate will be a proactive and detail-oriented professional with a passion for creating a positive and fair workplace.

Key Responsibilities:

Recruitment and Staffing: Manage the full recruitment cycle, from job postings and screening applications to conducting interviews and onboarding new employees.

Employee Relations: Serve as a point of contact for employee inquiries and concerns, manage grievance procedures, and promote a positive work environment.

Performance Management: Assist in the implementation of performance appraisal systems and support managers in the performance review process.

Training and Development: Identify training needs and coordinate training programs to enhance employee skills and development.

Compensation and Benefits: Administer employee benefits programs and assist with payroll processing.

HR Administration: Maintain employee records and manage the Human Resources Information System (HRIS).

Legal Compliance: Ensure all HR practices comply with Zambian labor laws, including the Employment Code Act No. 3 of 2019.

Qualifications and Skills:

Bachelor’s degree / Diploma in Human Resources, Business Administration, or a related field.

A valid practicing license from the Zambia Institute of Human Resource Management (ZIHRM) is mandatory

Proven experience as an HR Officer or in a similar role.

In-depth knowledge of Zambian labor laws and HR best practices

Excellent communication and interpersonal skills.

Strong organizational and problem-solving abilities.

Proficiency in HRIS and MS Office Suite.