Human Resource Officer

Job description

About Us – Malu Capital

Malu Capital is a fast-growing microfinance institution committed to providing reliable, affordable, and customer-centered financial solutions. We empower individuals and businesses through responsible lending while promoting financial inclusion and sustainable economic growth.

Job Title: Human Resource Officer 

Location: Lusaka

Reports To: Managing Director 

Job Purpose 

To support the implementation of human resource policies and procedures by managing recruitment, employee relations, performance management, and staff welfare. 

Key Responsibilities 

• Coordinate recruitment, selection, and induction of staff. 
• Build and promote in-house company culture.  
• Maintain employee records and HR databases. 
• Support performance management and appraisal processes. 
• Administer staff contracts, leave, promotions, and disciplinary actions. 
• Ensure compliance with labor laws and institutional HR policies. 
• Coordinate staff training and capacity-building activities. 
• Handle employee grievances and welfare matters. 
• Prepare HR reports and workforce statistics. 
• Correspondent of Public Relations matters.

Qualifications and Experience 

• Diploma in Human Resource Management, Industrial Psychology or Business Administration or related field. 
• Must be a Member of ZIHRM with a valid practicing License
• At least 2–3 years’ experience in an HR role. 

Key Competencies and Skills 

• Strong knowledge of labor laws and HR best practices. 
• Excellent communication and interpersonal skills. 
• Confidentiality and professionalism. 
• Organizational and problem-solving skills.

To apply, send an updated CV to hr@malucapital.co.zm

Deadline: 20th August, 2026.

Visit our website on About Us – malucapital.co.zm