Human Resource Officer

Job description

Qualifications and Requirements:

• Diploma or Degree in Human Resource Management, Public Administration, Business Administration, or related field

• Must have experience working in the logistics or transport industry

• Experience handling truck drivers and transport workforce management

• Knowledge and experience in fuel allocation/control procedures will be an added advantage

• Good understanding of Zambian labour laws and HR practices

• Strong communication, conflict resolution, and interpersonal skills

• Computer literate with knowledge of Microsoft Office applications

• Ability to work under pressure and manage operational HR issues effectively

DUTIES

Managing recruitment, onboarding, and deployment of truck drivers and logistics staff

• Handling truck drivers’ complaints, disciplinary issues, and welfare matters

• Monitoring attendance, leave, and shift schedules for drivers and support staff

• Ensuring compliance with company policies, labour laws, and road transport regulations

• Coordinating driver performance management and conducting disciplinary hearings when necessary

• Assisting in fuel allocation monitoring and ensuring accountability in fuel usage

• Working closely with fleet and operations departments on driver allocation and trip planning

• Maintaining employee records, contracts, and HR documentation

• Conducting investigations related to misconduct, fuel theft, accidents, or negligence

• Facilitating training programs on safety, defensive driving, and company procedures

• Managing payroll inputs such as overtime, allowances, and driver-related claims

• Supporting employee relations and promoting a productive working environment

• Preparing HR reports related to manpower, absenteeism, disciplinary cases, and staff turnover

• Ensuring drivers possess valid licences, medical certificates, and required compliance documents

• Assisting management in resolving operational and workforce challenges within the logistics department