Human Resource Officer

Job description

HUMAN RESOURCE OFFICER

1.0 Job Identification

Job Title: Human Resource Officer

Grade: ZMP

Department: Human Resource

Location: Zampalm HQs, Kanchibiya

Tenure: 3 years Contract

2.0 Job Description.

To support the Human Resource Manager in implementing Human Resource policies, managing employee relations, and ensuring smooth Human Resource operations across all departments.

The role requires adaptability to field conditions and understanding of rural workforce needs,

3.0 Duties and Responsibilities

KEY RESULT AREAS

PRINCIPAL RESPONSIBILITIES (DUTIES)

Recruitment

Coordinate hiring of staff.

Employee Relations

Address grievances and mediate disputes among employees

Human Resource Records

Maintain accurate employee records and contracts.

Performance Management

Assist in appraisals and performance tracking.

Compliance

Monitor adherence to labour laws and internal policies.

Perform Administrative Tasks

Perform administrative tasks, such as data entry, filing.

Compliance and Confidentiality

Ensure compliance with Labor laws and regulations and maintain confidentiality of employee information.

Reports

Develop reports and provide support to the Human Resource Manager

Coordinate Orientation

Coordinate employee onboarding and orientation.

4.0 Reporting Relationships

Reports to: Human Resource Manager

4.1 Number and Level of Immediate Subordinates

1x Human Resource Assistant

1x Human resource Clerk

Knowledge and Skill Levels

• Labor laws and regulations, including employment standards, and human rights.

• Human Resource best practices and principles.

• Employee relations and conflict resolution.

• Excellent communication and interpersonal skills.

• Strong organizational and time management skills.

• Proficient in MS Office, including Word, Excel, and PowerPoint.

• Minimum Primary/ Secondary Education:

Full Grade 12 GCE Level Certificate or GCSE

Minimum Vocational/Professional Qualifications

Minimum of a Diploma/bachelor’s degree in human resources, Business Administration, or related field.
Must be a member of the Zambia institute of Human Resource Management (ZIHRM

Certifications:

Relevant Human Resource certifications

Minimum Relevant Work Experience:

Minimum 3 years of experience in an HR or administrative role.

Experience with Human Resource software is an added advantage.

5.5 Desired Attributes

Ability to maintain confidentiality and handle sensitive information.

Analytical and problem-solving skills.

Ability to work in a fast-paced environment and prioritize tasks.

6.0 Job Description Approval

This job description has been discussed and agreed by (Signatures):