Human Resource Officer

Job description

AGL (Africa Global Logistics) is the reference multimodal logistics operator (port, logistics, sea and rail) in Africa.
The company is now part of the MSC Group, a leading shipping and logistics group. Having developed its expertise over more than a century and with more than 23,000 employees working in 49 countries, AGL provides its African and global customers with global, customized and innovative logistics solutions, with the goal of contributing in a sustainable way to the transformations of Africa. AGL is also present in Haiti and Timor.
AGL Zambia Limited is pleased to announce an incredibly exciting opportunity to join the Human Resource team at our Lusaka Head Office as Human Resource Officer.

How Will You Impact AGL Zambia Ltd?
Under the supervision of the Senior Human Resource Officer, the Human Resource Officer will support the Human Resource department with a full range of value-added Human Resource services to ensure that employees have an exciting experience from onboarding to separation. This will be done through the following:

Recruitment and Onboarding:

Assisting with the recruitment process, including posting job openings, screening applications, and conducting interviews.
Managing the onboarding process for new employees, ensuring they are properly inducted and have the necessary resources.

Employee Relations:

Addressing employee inquiries and concerns related to HR policies and procedures.
Handling employee relations issues, such as disciplinary matters and performance issues.

Training and Development:

Planning and implementing training programs to enhance employee skills and knowledge.
Identifying training needs and recommending appropriate development opportunities.

Compensation and Benefits:

Administering employee compensation and benefits programs.
Ensuring compliance with relevant regulations and policies.
Enrolment and de-enrolment of all staff within the AGL Zambia Limited Pension and Benefits Plan in a timely fashion.

HR Administration:

Preparation of HR Monthly and Quarterly reports.
Maintaining accurate and up-to-date employee records.
Processing payroll and other HR-related tasks.
Updating and maintaining all personnel files and records in a safe and secure location.
Supporting the completion of employee probationary and annual evaluations.
Completion of all administrative tasks required upon retirement, contract completion, or termination of all AGL Zambia Limited employees.

Legal Compliance:

Staying informed about changes in employment law and ensuring compliance.
Advising management on HR-related legal issues.

Time and Attendance

Managing and taking ownership of the time and attendance system.
Generating weekly attendance reports for user departments and escalating areas of concern to the Senior Human Resources Officer.
Configuring new employees and removing those that have separated from the Company.
Defining and assigning employees individual access to their clockings.
Generating time and attendance reports on request from Department heads and individual employees.

Performance Management

Ensure that all TalentSoft appraisals are followed up and completed by Line Managers.

Other Duties:

Facilitating employee communication and engagement.
Contributing to the development and implementation of HR policies and procedures.
Supporting the organization’s overall HR strategy.

What You Need to Succeed.

Grade 12 School Certificate.
Bachelors in Human Resource Management/ Business Administration or equivalent.
Minimum 5 years HR experience is required.
Ability to work under pressure.
Ability to use own initiative with minimal supervision.
Must have well developed knowledge of and experience in the application of HR procedures and practices.
Must have experience working with Unions and Bargaining Councils.
Must have sound working knowledge of Zambian Labour Laws.
Must be a Member of the Zambia Institute of Human Resources Management (ZIHRM).
Be able to adapt to a changing environment.
Excellent administrative skills and attention to detail.
Computer literate (Conversant with Microsoft Excel, Word & PowerPoint).

To apply for this position, please send your application letter and curriculum vitae as one PDF document to the Human Resources Department email; zm002-hr.dept@aglgroup.com by Friday 9th May 2025.