HR & ADMINISTRATION OFFICER

Job description

Location: Lusaka

Job Summary

The HR & Administration Officer will be responsible for managing human resource functions, staff welfare, recruitment, performance management, personnel records, compliance with labour laws, and general office administration to support efficient business operations.

Key Responsibilities

• Coordinate recruitment, onboarding, and staff induction processes.

• Maintain employee records and personnel files.

• Administer payroll inputs, leave management, attendance, and staff benefits.

• Ensure compliance with labour laws and company HR policies.

• Coordinate performance management and employee development activities.

• Handle disciplinary matters and employee relations issues.

• Prepare employment contracts, confirmation letters, and other HR documentation.

• Manage staff welfare and occupational health and safety matters.

• Oversee office administration and procurement of office supplies.

• Coordinate company training programs and staff capacity-building initiatives.

• Maintain confidentiality of employee and company information.

• Prepare HR and administrative reports for management.

Qualifications and Requirements

• Diploma or Degree in Human Resource Management, Business Administration, Public Administration, or a related field.

• Minimum of two (2) years’ relevant experience.

• Knowledge of Zambian Labour Laws and HR best practices.

• Membership with the Zambia Institute of Human Resource Management (ZIHRM) will be an added advantage.

• Proficiency in Microsoft Office applications.

• Strong communication, interpersonal, and organizational skills.

• High level of integrity, professionalism, and confidentiality.

• Ability to work independently and manage multiple responsibilities.