HR & Administration Manager

Job description

Key Responsibilities

1. End-to- End People Leadership: Oversee the full employee lifecycle for the Zambia team, serving as a trusted advisor.
2. Strategic Talent Acquisition: Lead creative recruitment and onboarding strategies to attract high-caliber talent and ensure a seamless entry into the organisation.
3. Culture & Engagement: Drive employee experience initiatives to foster an exciting, inclusive, and high – retention workplace.
4. Growth & Performance: Design and deliver impactful solutions for training, performance management, and talent development.
5. HR Excellence & Compliance: Manage core operations – including payroll, benefits, and data insights- while providing expert guidance on complex employee relations and legal matters.

Qualifications

1. 3+ years of HR management in microfinance, with a Degree (Master’s preferred) in HR or Business.
2. Deep knowledge of labour laws to ensure total compliance and sound employee relations.
3. Proven success in recruitment, performance management, and designing impactful staff training.
4. Exceptional interpersonal skills to build trust and negotiate effectively with stakeholders at all levels.
5. Integrity & Logic: High ethical standards with the maturity to solve complex problems and handle sensitive data discreetly.