Hotel Manager

JOB ADVERTISEMENT – HOTEL MANAGER

Gloria Inn Hotel is inviting applications from suitably qualified and experienced individuals for the position of Hotel Manager.

Key Responsibilities

Oversee the daily operations of the hotel, including front office, housekeeping, restaurant, bar, and maintenance.

Supervise and manage staff to ensure efficient service delivery and high standards of customer care.

Handle guest inquiries and resolve complaints in a professional and timely manner.

Monitor hotel revenue, expenses, and ensure proper stock control and purchasing procedures.

Ensure compliance with hotel policies, health and safety standards, and regulatory requirements.

Support marketing and sales activities to increase occupancy, conferences, and events.

Prepare and submit regular operational reports to management.

Qualifications and Requirements

Degree in Hospitality Management.

Minimum of 5–10 years’ experience in hotel management or a similar role.

Strong leadership, communication, and organizational skills.

Ability to work under pressure and manage a team effectively.

Good knowledge of hotel operations and customer service standards.

How to Apply

Interested candidates should submit their application letter and CV via email to reservations@gloriainnhotel.co.zm.

Closing Date: 30 March 2026