Hostels Supevisor

Job description

JOB VACANCY – HOSTELS SUPERVISOR

Location: Libala, Lusaka

Employer: Sikopo Grams Hostels

Sikopo Grams Hostels, a  student accommodation facility, is seeking a dedicated and results-oriented Hostels Supervisor to oversee daily operations and actively promote our hostel to maintain full occupancy.

Job Description

The Hostels Supervisor will be responsible for:

Overseeing daily hostel operations and ensuring cleanliness, order, and security.
Managing tenant check-ins, check-outs, and room allocations.
Handling tenant concerns and resolving issues promptly.
Supervising hostel staff and ensuring they perform duties effectively.
Maintaining inventory of hostel assets and supplies.
Ensuring compliance with health, safety, and hostel policies.
Preparing reports on occupancy, maintenance needs, and operational activities.
Coordinating maintenance, repairs, and renovations in a timely manner.
Marketing the hostels as a key part of the role, including online promotions, social media management, community outreach, and partnerships to attract new tenants and maintain full occupancy.
Liaising with management to implement hostel rules and policies.

Qualifications & Requirements

Certificate or Diploma in Hospitality Management, Business Administration, Marketing, or a related field (Diploma holders will have an added advantage).
Previous experience as a Student Hostels Manager or in a similar accommodation management role will be an advantage
Strong marketing skills, including use of social media and local advertising to promote the hostel.
Strong organizational and leadership skills.
Excellent communication and interpersonal abilities.
Ability to work with minimal supervision and manage multiple tasks.
Computer literacy (MS Word, Excel, Email, Social Media Platforms).
Must be willing to reside at the hostels as part of the job requirement.

How to Apply

Interested candidates should send their application and CV to: sikopogramshostels@gmail.com                                                                                                                                                                                                                  For inquiries, call: 0776 760 887

Application Deadline: 22 August 2025

Female candidates are strongly encouraged to apply.
Sikopo Grams Hostels is an equal opportunity employer. Only shortlisted candidates will be contacted.