Home Broadband Installers

DEPARTMENT : Home Broadband

VACANCY : Installers

LEVEL : Coordinator

Duration of Contract : 1 year

LOCATION : All Zones Across the Country

JOB PURPOSE

A service professional who affixes and positions equipment in a designated location and complete the setup process, so the equipment is ready for operation. Their primary objective is to ensure the equipment is installed in a safe manner that doesn’t present any hazards while also supporting functionality to allow for the best possible performance.Zambia job market

CORE RESPONSIBILITIES ARE:

• Picking up job tickets for closed leads.
• Coordinate with dispatch for daily appointments.
• Picking up FWA CPE/FTTX ONT and Installation Material from assigned stock point drive 5G HBB, FWA distribution and sales to ensure sales targets are met.
• Assist with the completion of tasks within allotted time frame.
• Schedule installation with customer and review paperwork with the customers where needed.
• Educate customers on the features and functionality of installed products.
• Perform installation work (civil+ electrical) and take photos of installation.
• Test electrical equipment or systems to ensure proper functioning of routers and service.
• Maintain installation tools and equipment in safe working order.
• Evaluate and monitor the performance and quality standards of sub-contractors within their infrastructure boundaries.
• Provide Reports of works done with the corresponding Time Sheet for daily submission.

REQUIREMENTS

Educational Qualifications & Functional / Technical Skills:

• Minimum High School Diploma, Trade School Diploma.
• Degree in IT or Engineering (preferred).
• 1-2 years previous trade experience a plus.
• Strong troubleshooting abilities.
• Splicing and racking abilities
• Strong troubleshooting abilities.
• Splicing and racking abilities.

Relevant Experience:

• Working in non-traditional spaces such as roofs or basements.
• Hands-on experience installing and adjusting the equipment involved is preferred.

Competencies Required for the Post

• Customer focused.
• Problem-solving skills.
• Ability to work under tight deadlines.
• Comfortable working at heights and off ladders.

CLOSING DATE :

Suitable candidates requested to apply by sending through their CV’s to jobs@zm.airtel.com. The closing date for receiving applications is Thursday, 22nd January, 2026.

Airtel is an Equal Opportunity Employer and is non-discriminatory on the basis of race, gender, disability, ethnic grouping.

Please note that due to the high volume of applications received, only shortlisted candidates will be contacted. Please be sure to indicate the position you are applying for in the subject heading and remember to have all your relevant qualifications certified by ZAQA.