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Head – Service Operations
Zamtel Lusaka
Employer and vacancy source: Zamtel
Zambia Job Alerts publishes the vacancy details and application instructions for this listing. Use the employer details, deadline and application section below to verify the opportunity before applying.
- EmployerZamtel
- LocationLusaka
- Employer websitezambiajobalerts.com
- Application methodExternal application link
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Zamtel
- Location
- Lusaka
- Posted
- November 13, 2026
- Job type
- Full Time
- Category
- Other
- Application method
- External application link
Job description
Job Details
Position
Closing Date
Overall Purpose
To lead and manage the full spectrum of operational activities that support the delivery of Zamtel Money services. This includes transaction processing, customer and agent operations, system integrations, product testing, service delivery assurance, and operational risk oversight. The Head – Service Operations ensures seamless day-to-day functioning of the Mobile Money ecosystem to deliver reliability, scalability, cost efficiency, and superior customer experience.
Job Specification
Minimum Qualifications
Professional Registration
Minimum Experience
Key Skills
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To apply for this job please visit vacancies.zamtel.co.zm.
