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General Manager – Trade Operations
Top Image Africa Lusaka, Zambia
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Employer and vacancy source: Top Image Africa
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerTop Image Africa
- LocationLusaka, Zambia
- Employer websitetopimage.co.ke
- Listing sourceZambia Job Alerts
Job facts
Key details for this vacancy
- Employer
- Top Image Africa
- Location
- Lusaka, Zambia
- Posted
- August 21, 2025
- Job type
- Full Time
- Category
- Other
This listing has expired.
The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.
Website Top Image Africa
Job description
Top Image Africa is a leading trade development and brand activation agency specialising in creating impactful BTL marketing solutions across Africa. With a strong focus on driving market growth and customer engagement, Top Image Africa partners with top-tier brands like MTN to deliver innovative campaigns that enhance brand visibility and business outcomes. Through its regional expertise and on-the-ground teams, the agency ensures seamless execution of trade development projects that align with client objectives.
DESCRIPTION:
Reporting directly to the Managing Director, this role would require you to oversee the strategic direction and performance of all trade operations.
LOCATION: ALL APPLICANTS MUST BE BASED IN LUSAKA
KEY RESPONSIBILITIES:
– Lead the trade operations/execution department – people, processes, documentation, systems and interface with relevant internal and external stakeholders.
– Manage all regional sales team across the country in order to achieve targets on MTN Agents Merchants andcustomer acquisition
– Develop and implement TIA strategies and policies to drive business growth and optimize operations.
– Oversee day to day trade operations and activations to ensure staff productivity and business profitability.
– Identify and mitigate potential risks, developing contingency plans to minimize impact.
– Lead and mentor staff, providing guidance and support to ensure high performance.
– Oversee all MTN projects from inception to completion, ensuring timely delivery and budget adherence.
– Analyze performance metrics, identifying areas for improvement and implementing corrective actions.
– Provide clear direction, develop capabilities and mentorship through coaching and training.
– Develop and implement strategies for effective acquisition and management of Agents, Merchants and customers.
– Regular field trade visitation to ensure implementation of strategies and adherence to best practices.
QUALIFICATIONS:
– Master’s / Bachelor’s degree in Economics, Banking and Finance / Business Administration, or any related field.
– 5 years of experience in FMCG operations or related roles, with at least 3 years in a leadership position.
– Excellent leadership and communication skills.
Proven project management and budgeting skills.
– Ability to analyze complex data and make informed decisions.
– Strong problem-solving and crisis management skills.
DEADLINE: 31st August 2025
To apply, email your CV and cover letter to hr.zambia@topimageafrica.com by the 31st August 2025.