Website Top Image Africa
Top Image Africa is a leading trade development and brand activation agency specialising in creating impactful BTL marketing solutions across Africa. With a strong focus on driving market growth and customer engagement, Top Image Africa partners with top-tier brands like MTN to deliver innovative campaigns that enhance brand visibility and business outcomes. Through its regional expertise and on-the-ground teams, the agency ensures seamless execution of trade development projects that align with client objectives.
DESCRIPTION:
Reporting directly to the Managing Director, this role would require you to oversee the strategic direction and performance of all trade operations.
LOCATION: ALL APPLICANTS MUST BE BASED IN LUSAKA
KEY RESPONSIBILITIES:
– Lead the trade operations/execution department – people, processes, documentation, systems and interface with relevant internal and external stakeholders.
– Manage all regional sales team across the country in order to achieve targets on MTN Agents Merchants andcustomer acquisition
– Develop and implement TIA strategies and policies to drive business growth and optimize operations.
– Oversee day to day trade operations and activations to ensure staff productivity and business profitability.
– Identify and mitigate potential risks, developing contingency plans to minimize impact.
– Lead and mentor staff, providing guidance and support to ensure high performance.
– Oversee all MTN projects from inception to completion, ensuring timely delivery and budget adherence.
– Analyze performance metrics, identifying areas for improvement and implementing corrective actions.
– Provide clear direction, develop capabilities and mentorship through coaching and training.
– Develop and implement strategies for effective acquisition and management of Agents, Merchants and customers.
– Regular field trade visitation to ensure implementation of strategies and adherence to best practices.
QUALIFICATIONS:
– Master’s / Bachelor’s degree in Economics, Banking and Finance / Business Administration, or any related field.
– 5 years of experience in FMCG operations or related roles, with at least 3 years in a leadership position.
– Excellent leadership and communication skills.
Proven project management and budgeting skills.
– Ability to analyze complex data and make informed decisions.
– Strong problem-solving and crisis management skills.
DEADLINE: 31st August 2025
To apply, email your CV and cover letter to hr.zambia@topimageafrica.com by the 31st August 2025.
To apply for this job email your details to hr.zambia@topimageafrica.com