Job description

JOB OPPORTUNITY

Front Office Supervisor

A reputable, certified, and well-established lodge located outside Lusaka is seeking to recruit an experienced and highly motivated Front Office Supervisor to join its team.

Key Responsibilities

• Deliver exceptional customer service and ensure a warm, professional guest experience.
• Welcome, receive, and attend to guests efficiently.
• Promote and market the lodge’s front office services.
• Handle front office administration, including documentation, invoicing, and record keeping.
• Maintain high standards of professionalism and hospitality.
• Be willing to reside in or relocate to the area where the lodge is located.

Requirements

• Diploma in Marketing, Mass Communication, Hospitality Management, or a related field. A bachelor’s degree will be an added advantage.
• Previous experience in the hospitality industry, particularly in front office operations.
• Excellent communication and interpersonal skills.
• Strong organizational and administrative abilities.
• Self-motivated, proactive, and able to think creatively to improve guest satisfaction and business performance.

How to Apply

Interested candidates should submit the following:

• Updated Curriculum Vitae (CV)
• Cover Letter
• Copies of relevant academic and professional qualifications

Application Deadline: 10th August 2026

Send your application to:
careers.lusakalodge@gmail.com

Only shortlisted candidates will be contacted.