Front Office Assistant

Job description

Location: Lusaka

Institution: Minachi Exclusive Lodge

Application Deadline: 17 October 2025

? About the Role

We’re looking for a highly innovative and creative young professional to join our hospitality team! If you’re passionate about tourism, love engaging with people both in person and online, and can bring fresh ideas to enhance guest experiences, we want to meet you.

This position is ideal for a recent graduate eager to apply their hospitality or tourism training in a vibrant, customer-centered environment that values creativity, digital savviness, and initiative.

? Key Responsibilities
Support front office and guest relations to deliver memorable experiences.
Develop engaging content for our social media platforms (Facebook, Instagram, TikTok, etc.).
Assist in marketing and promotional campaigns, including events and digital advertising.
Create reports, track performance metrics, and manage online bookings.
Contribute new ideas to improve guest services and brand visibility.
? Qualifications & Skills
Diploma or Degree in Hospitality, Tourism, or related field.
Recent graduate (0–2 years’ experience) with a learning and growth mindset.
Strong computer skills — proficient in Microsoft Office, Canva, or similar tools.
Excellent social media management skills and digital creativity.
Good communication and presentation abilities.
Energetic, adaptable, and eager to make an impact.
? What We Offer
A creative, supportive work environment that values innovation.
Exposure to digital hospitality marketing and event planning.
Opportunity to shape your career in the hospitality and tourism sector.
? How to Apply

Call: 0979 930 838. Send your CV, a short cover letter, and links to any creative or social media work you’ve done (if available) to:

? eddie.mwitts@gmail.com

with the subject line: “Application – Hospitality & Digital Engagement Officer”