Employer and vacancy source: Nash Holdings Ltd
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerNash Holdings Ltd
- LocationLivingstone
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Nash Holdings Ltd
- Location
- Livingstone
- Posted
- February 3, 2026
- Job type
- Full Time
- Category
- Other
Website Nash Holdings Ltd
Job description
FRONT DESK MANAGER
Job Summary
We are looking for an experienced and customer-focused Front Desk Manager to oversee front office operations, ensure excellent guest service, and supervise front desk staff.
Key Responsibilities
Manage daily front desk and reception operations
Supervise, train, and schedule front office staff
Ensure smooth guest check-in and check-out processes
Handle guest complaints and special requests professionally
Maintain accurate guest records and reservations
Coordinate with housekeeping and maintenance departments
Prepare reports, duty rosters, and cash reconciliations
Ensure compliance with hospitality and safety standards
Qualifications & Requirements
Diploma or Degree in Hospitality Management, Tourism, or related field
Minimum of 3–5 years’ experience in front office or hotel operations
Strong leadership, communication, and customer service skills
Computer literacy (hotel PMS, MS Office)
Professional appearance and positive attitude