Employer and vacancy source: Zambia Institute Of Human Resource Management
The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.
- EmployerZambia Institute Of Human Resource Management
- LocationZambia
- Employer websitezambiajobalerts.com
- Listing sourceZambia Job Alerts
Key details for this vacancy
- Employer
- Zambia Institute Of Human Resource Management
- Location
- Zambia
- Posted
- October 1, 2025
- Job type
- Full Time
- Category
- IT & Telecoms
Website Zambia Institute Of Human Resource Management
Job description
FOREX TELLER – FDH MONEY BUREAU LIMITED
Job Identification
Location: TBA (Zambia Bureau – Front Desk)
Reports To: Team Leader, Money Bureau
Experience Required: Minimum 1 year in Money Bureau or bank operations
Education: Diploma in Business Administration, Banking, or related fieldZambia job marketJob search platform
Core Skills: Basic banking knowledge, Microsoft Excel & Word proficiency
Possible Location: Ndola, Lusaka, or Livingstone
Job Purpose
To process customer foreign exchange transactions accurately and efficiently while delivering excellent service, ensuring compliance with policies, minimizing risk, and meeting regulatory reporting requirements in order to facilitate secure, compliant, and customer-focused currency exchange operations.
Key Responsibilities
1. Customer Service
Serve customers professionally.
Issue correct receipts and post transactions accurately.
Goal: High customer satisfaction, zero receipt errors.
2. Compliance & Cash Control
Follow transaction limits.
Balance cash daily and report discrepancies.
Goal: 100% compliance, balanced books, full documentation.
3. Reporting
Assist in preparing and submitting daily/weekly reports to Risk & Compliance and Bank of Zambia.
Goal: Timely, accurate, and registered submissions.
4. Security & Asset Management
Act as custodian of safe/main door keys; maintain key register.
Monitor security equipment and report faults.
Assist in cash reconciliation and spot checks.
Goal: Zero cash variances, updated logs, prompt incident reporting.
Workplace Values (FASTTER)
All staff must uphold the values of: Fun, Adaptability, Sustainability, Teamwork, Transparency, Excellence, and Respect.
Decision-Making & Interactions
Minor spending via petty cash (with limits).
Regular interaction with Supervisor, HR, team members, customers, and Bank of Zambia.Zambia job market
Asset & Data Responsibility
Proper use of IT equipment and operational tools.
Custodian of confidential customer data – ensure security and privacy at all times.
APPLICATION SUBMISSION GUIDELINES
Email Address: cv@zihrm.org.zm
Document Format: Submit a single PDF file containing all required credentials.
Deadline: Friday, 29th September 2025, by 18:00 hrs.
Important Details:
Combine all required documents into one PDF file.
Submit your application before the deadline to avoid disqualification.
Clearly indicate the job reference and location (Ndola, Lusaka, or Livingstone) in your application.
APPLICATION SUBMISSION GUIDELINES
Email Address: cv@zihrm.org.zm
Document Format: Submit a single PDF file containing all required credentials.
Deadline: Friday, 29th September 2025, by 18:00 hrs.
Important Details:
Combine all required documents into one PDF file.
Submit your application before the deadline to avoid disqualification.
Clearly indicate the job reference and location (Ndola, Lusaka, or Livingstone) in your application.