Executive Receptionist

Job description

Description:

Job Purpose

The Executive Receptionist will be responsible of handling administrative duties of executives, scheduling and arranging meetings, making travel arrangements, and performing secretarial tasks. Taking responsibility of answering and routing calls to appropriate personnel, greeting and assisting visitors, handling occasional customer complaints, ensuring maintenance of conference and meeting halls, providing assistance to Executive Assistant and orchestrate all necessary support functions and administrative responsibilities as needed to maintain an impeccable office environment

Summary of Key Responsibilities:

Answering telephone calls, ensuring all calls are either transferred to the relevant person or to their voicemail in the case they are not in the office or taking and passing on any messages in a prompt and efficient manner
Responsible for maintaining records for clients from varies work fields.
Prepare invoices, reports, memos, letters, financial statements, and other documents, Answer phone calls and direct calls
Conduct research, compile data and prepare papers for consideration and presentation by executives, committees, and boards of directors.
Attend meetings to record, transcribe, and distribute minutes of meetings.
Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Supervise and train other clerical staff and arrange for employee training by scheduling training or organizing training material
Responsible for maintaining records for clients from varies work fields.
Coordinated and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
Organising taxis and lunches and catering as and when required
Managing meeting room bookings through the digital diary
Informing staff of client meetings and available meeting rooms
Suggesting changes in current processes and procedures to assist in efficient service delivery
Order front office supplies and keep inventory
Reception housekeeping daily ensuring the area is clean and tidy at all times and stocked with newspapers and periodicals and company literature
Ability to deal with emergencies in a timely and effective manner, while streamlining office operations.
Assisting colleagues in completing any administrative tasks
Full-time job listings

Required Skills and Competences 

Excellent oral and written communication skills
Attention to detail
Team Player
Pleasant Personality
Strong organizational Skills
Multitasking abilities
Problem solving skills
Creative
Sober minded
Quick leaner
Primary Areas of Accountability:

Qualifications and ExperienceCV writing service

Diploma in a Business or Administration-related field from a recognized university or college.
Must have a minimum of at least 3+ years work experience in front office or customer service-oriented environment.
Previous switchboard/reception experience in telecoms, legal firm, financial or insurance sector is preferable
Highly organized professional who can prioritize the urgency of multiple requests to meet simultaneous deadlines.
Must have a concern for customer satisfaction.
A pleasant personality is essential as this is also a customer service role.
Must have a warm, outgoing person who builds friendships and networks easily
Must be energetic 
Thrives in a fast-paced environment, have a sense of urgency to see work done right.
Must have an excellent command / highly proficient in spoken and written English
Ability to maintain confidentiality
Proficient with Microsoft Word, Excel, and PowerPoint

 If you meet the hiring requirements for the position, please email your CV in Ms Word and Cover Letter clearly stating your salary expectations to: jobs@bemconsult.com & Cc bemconsult8@gmail.com   

Note that, all communications will be kept in the strictest of confidence. If you do not receive communication within 21 working days of the closing date of the advert, please consider your application unsuccessful. 

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