Digital Marketing & Operations Coordinator

Job description

About Us

Kwelan is Zambia’s first peer-to-peer car-sharing platform, connecting people who own vehicles with people who need them—safely, easily, and digitally. We’re building something exciting: a platform that empowers locals to earn, move, and grow.

We’re a startup, so we’re constantly building, learning, and improving—and we’re looking for someone who’s ready to grow with us.

The Role: Digital Marketing & Operations Coordinator

We’re on the lookout for a smart, creative, and teachable individual to join our team. As Digital Marketing & Operations Coordinator, you’ll play a key role in supporting both our digital presence and our daily operations.

You’ll help manage and grow our presence across all Kwelan platforms (Instagram, TikTok, Facebook, etc.) and work directly on the operational side—assisting with bookings, onboarding car partners, and engaging with customers.

We’re building something fresh and ambitious, and we want someone who’s ready to bring ideas, energy, and a willingness to learn.

Ideal Candidate
– Recently completed university or early in your career
– Aged between 22–30
– Based in Lusaka
– Has a basic understanding of digital marketing and social media
– Driver’s license is a bonus (not mandatory)
– Creative, highly teachable, and proactive
– Open to feedback, takes initiative, and thrives in a casual but goal-driven environment

What You’ll Be Doing
– Assisting with bookings, fieldwork, and customer support
– Supporting vehicle inspections and partner onboarding
– Helping manage our content and engagement across Kwelan social media
– Bringing ideas for improving brand growth and platform experience
– Learning and applying skills across startup operations

What You’ll Get
– Competitive salary (yes, you’ll be rewarded—we’re not running a pirate ship)
– Full startup exposure working directly with the founding team
– Hands-on learning in both marketing and operations
– A voice that matters in shaping how we grow
– A flexible, creative, and supportive work environment

Please note: This role includes a 2-month probation period to ensure alignment, performance, and growth within the role. Successful completion will lead to a confirmed full-time position with continued growth opportunities.

How to Apply

Send your CV and a short message about why you’d be a great fit to:
operations@kwelan.com
0977397383
www.kwelan.com

Subject line: Digital Marketing & Operations Coordinator – Your Name
Kwelan is more than a car-sharing platform — it’s a movement redefining how Zambians move, earn, and grow. If you’re excited by the idea of shaping something new and bold, we’d love to hear from you.