DIGITAL MARKETING OFFICER (1)

Zambia Postal Services Corporation (Zampost), a State-Owned Enterprise mandated to provide postal, courier, and financial services across the country, is inviting applications from suitably qualified and experienced individuals to fill the position of Digital Marketing Officer.

Job Title: Digital Marketing Officer (1)

Grade: ZPSC7

Unit/Section: Digital Sales Solutions

Reporting Line: Manager – Digital Sales Solutions.

Station: Lusaka Main Post Office

Town: Lusaka

Type of Employment: Permanent & Pensionable

Purpose of Role

To plan, execute, and monitor digital marketing campaigns that promote ZAMPOST’s products and services. The role ensures effective use of digital platforms to enhance brand visibility, drive customer engagement, and support revenue growth.

 Duties and Key Responsibilities

Develop and implement digital marketing strategies aligned to business objectives.
Plan and execute online campaigns across social media, website, email, SMS, and e-commerce platforms.
Manage content creation (graphics, copy, video, digital ads) and ensure consistent brand messaging.
Monitor and respond to customer engagement on digital platforms.
Optimize campaigns to improve reach, engagement, and conversions.
Track, analyze, and report on digital performance metrics.
Collaborate with Commercial, ICT, Operations, and external partners to implement digital solutions.
Ensure compliance with communication policies and regulatory standards.

Personal Attributes/ Skills

Strong digital and social media literacy.
Creativity and content development skills.
An analytical mindset with the ability to interpret data for decision-making.
Excellent communication and interpersonal skills.
Ability to manage multiple campaigns and meet deadlines.
Team player with collaborative and problem-solving skills.

 Qualifications/Requirements

Bachelor’s Degree in Marketing, Digital Marketing, Communications, IT, or related field.
Minimum of three (3) years’ experience in digital marketing or social media management, preferably in a corporate, logistics, or postal environment.
Proficiency in digital marketing tools, analytics platforms, SEO, SEM, email marketing, and online advertising.

Mode of application 

Applications with detailed CVs and certified copies of academic and professional qualifications should be submitted in a sealed envelope clearly marked “APPLICATION FOR DIGITAL MARKETING OFFICER” and addressed to:

 The Director Human Capital & administration

 Zambia Postal Services Corporation

PO BOX 71845

Corner of Cairo/Church Road

LUSAKA 

Or emailed as a Single PDF to: recruitment@zampost.com.zm with a subject line which reads “APPLICATION FOR DIGITAL MARKETING OFFICER” 

The Deadline for receiving applications is Wednesday, 11th March, 2026. 

ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS.