Deputy Manager Marketing Operations and CSR & Sustainability

Job description

Prudential’s purpose is to be partners for every life and protectors for every future. Prudential Life Assurance Zambia is hiring a Deputy Manager Marketing Operations and CSR & Sustainability based at the Lusaka Head Office Ground Floor.

Role Purpose: Assist the Brand, Marketing and Communications Manager in delivering marketing, brand and communications operations that drive stakeholder engagement while ensuring compliance with Zambia’s data protection and accessibility standards. Support campaigns, events, CSR initiatives, brand and business development activities, reporting, budgeting, compliance monitoring and management of marketing collateral.

Key Responsibilities

• Execute internal and external communications strategy and develop content for newsletters, website copy, brochures, press releases, speeches and briefing materials
• Establish and manage strategic partnerships to enhance brand equity and market presence
• Execute CSR initiatives, measure and report CSR outcomes, and support sustainability and climate resilience communications
• Support business development through proposal coordination, marketing collateral, events and campaign support
• Support planning, scheduling, tracking and prioritisation of marketing activities and deliverables
• Manage storage, access, issuance and quarterly inventory of marketing collateral
• Prepare monthly dashboards on campaign performance, engagement and CSR impact
• Track marketing expenditure against approved budgets and flag variances
• Ensure brand governance, approval processes, DPA and ECTA compliance for electronic communications

Core Competencies

• Execution excellence across calendars, campaigns, events and CSR initiatives
• Content creation, writing, basic design capability and accessibility standards
• Attention to detail in reporting, documentation and archiving
• Relationship management and vendor coordination
• Adaptability and ability to multitask under pressure
• Strong communication with internal and external stakeholders

Qualifications

• Degree in Marketing, Digital Media, Communications or equivalent
• Certifications in Social Media Management, Content Marketing or Graphic Design are an added advantage
• Understanding of all elements of marketing and communication
• Two years experience in a relevant field

Reports to: Manager – Brand, Marketing & Communications

Business Unit: Prudential Life Assurance Zambia (PLAZ)

Job Requisition ID: 26060304

Application Deadline: 21 June 2026

How to Apply: Apply through the official Prudential Workday link: https://prudential.wd3.myworkdayjobs.com/en-US/prudential/job/PLAZ–Zambia—Lusaka-Head-Office-Ground-Floor/Deputy-Manager-Marketing-Operations-and-CSR—Sustainability_26060304?locations=3bccec0c69d601014fb4156eb2dd0000&locationHierarchy1=db69e9b8446c11de98360015c5e6daf6

Prudential is an equal opportunity employer.