Debt Recovery Officer

Debt Recovery Officer Jobs in Lusaka – Join Talent House Ltd

Talent House Ltd is currently seeking qualified candidates for debt recovery officer jobs in Lusaka. We are a premier recruitment and HR consulting firm dedicated to connecting talented professionals with leading organizations. Our mission is to facilitate meaningful career paths while helping companies build and maintain strong teams.

About the Debt Recovery Officer Role

Mighty Fin, a respected client of Talent House Ltd, is recruiting experienced collections specialists who thrive in fast-paced, results-oriented environments. This role focuses on managing delinquent digital loan portfolios within the microfinance and fintech lending sectors. The ideal candidate will excel at negotiating repayments, driving recovery efforts, and maintaining compliance with regulatory standards.

Key Responsibilities for Debt Recovery Officer Jobs in Lusaka

• Enhance collections performance to reduce portfolio delinquency rates
• Negotiate repayment arrangements and settlements with borrowers
• Conduct systematic recovery follow-ups through both digital and physical channels
• Escalate chronic defaults for legal or external recovery interventions
• Maintain precise recovery documentation and generate regular reports
• Collaborate closely with sales and risk management teams to improve portfolio quality

Qualifications and Experience

Applicants should possess a minimum of three years’ experience in collections or recoveries within one or more of the following sectors:

• Microfinance
• Fintech
• Banking
• Asset finance
• Credit operations

Proven expertise in managing delinquent loan portfolios is essential. Candidates must be familiar with:

• Bucket collections and skip tracing techniques
• Loan restructuring and recovery negotiations
• Field recoveries and loan lifecycle management
• Utilizing collections systems and customer engagement platforms

The ability to consistently meet aggressive recovery targets while upholding professionalism is critical for success in this role.

Compensation and Employment Details

This is a full-time position based in Lusaka, Zambia. The successful candidate will receive a competitive salary commensurate with experience.

How to Apply for Debt Recovery Officer Jobs in Lusaka

Interested applicants should submit their CV to careers@talenthousepeople.com by 18 May 2026. Please ensure your application highlights relevant experience in collections and recovery.