Debt collector and Administrative assistant

Espeka Zambia Ltd is a duly registered Zambian Company with the Registrar of Companies; fully incorporated in 2008 under the Companies Act of the Laws of Zambia. The company is headed by people with the appropriate skills and expertise in their respective fields. In a devoted way, we seek to bring well trained and experienced people of specialized professionalisms, so as to offer to the Zambian market a wide range of products and services at an internationally competitive level.

We are currently looking for a suitably qualified candidate for the role of a Debt collector/Administrative assistant wo will execute the following roles:

 Key Responsibilities
Follow up on overdue accounts via calls, emails, WhatsApp, and physical visits.
Prepare and issue statements of account and reminders.
Negotiate payment plans with clients and ensure commitments are honored.
Maintain accurate debtor records and update the system regularly.
Reconcile payments received with invoices issued.
Generating smart invoices
Prepare weekly/monthly debtors’ reports.
Escalate long-outstanding or disputed accounts to management.
Ensure compliance with company credit policies.
Manage office correspondence, emails, and filing systems.
Prepare letters, reports, memos, and internal documents.
Maintain staff records, attendance registers, and leave files.
Support HR functions such as onboarding and training documentation.
Schedule meetings and manage office calendars.
Qualifications & Skills
Diploma or Degree in Business Administration, or related field.
Proven experience in an administrative and debt collection role.
Strong organizational and time management skills.
Excellent written and verbal communication.
Proficiency in MS Word, Excel, and email systems.
High attention to detail and confidentiality.

To apply for this role send your cover letter and updated cv with contact referees to careerecruitment25@gmail.com before 23rd January 2025, clearly indicating the position on the subject. Example Ref: Job application – Debt collector and Administrative assistant.