Skip to content
Job alert

Debt Collector

GardaWorld Africa Lusaka

Cover letter help Need a cover letter?
Create my cover letter
What job seekers said
My cover letter finally highlights my strengths instead of just listing my duties.
Juliet Sinkala
My cover letter actually sounds like a professional wrote it. Very impressed.
Isaac Bwalya
My old cover letter was basically just "please give me a job." The new standard actually highlights my value. Got a role at a lodge in Lower Zambezi.
Limpo L.
That cover letter framework saved my life. I had to apply for three jobs in one night, and the structure made it so fast.
Sikota M.
My cover letter used to be so repetitive. The new format makes my career progression look so natural.
Chabota H.
I always struggled with the opening line of my cover letters. The template made it so strong and professional.
Tukiya M.
The cover letter templates are gold. I just tweaked a few things and it was good to go.
Stephen Bwalya
My cover letter was always the weakest part of my application. Not anymore!
Patrick Mulenga
The cover letter helped me explain a gap in my employment history perfectly.
Miriam Mwape
Got hired at a logistics firm in Makeni. The standard cover letter definitely made me stand out from the other applicants.
Musonda K.
I always struggled with writing cover letters. This gave me the perfect structure to sell myself.
Natasha Mulenga
The cover letter template gave me so much confidence. I sounded like an expert, and the interviewers treated me like one.
Mary Musonda
My cover letter used to be a generic copy-paste. Now it actually speaks to the job description.
Esther Sinkala
I finally understand how to use keywords in my cover letter. Got a marketing gig at a great agency.
James Bwalya
My old cover letter was so boring. The new one actually told a story about my achievements.
Elizabeth Mwape
My cover letter finally looks professional. No more grammatical errors or weird formatting.
Lucy Sinkala
The cover letter generator actually picks out the right keywords. HR told me my application was exactly what they were looking for.
Lombe Nyirenda
The cover letter matched the job description perfectly. I didn't have to spend 3 hours thinking of what to write for one application.
Sampa Kalaba
I'm just happy I don't have to write cover letters from scratch anymore. The format is so clean.
Wiza Simbeye
Thank you! The tailored cover letter got me the interview, and my experience did the rest.
Ndinawe Phiri
My cover letter used to be just one paragraph begging for a job. The new standard one makes me look like a serious professional.
Besa C.
That cover letter structure is a game changer. It forces you to highlight your achievements, not just your daily tasks.
Lungu P.
Guys, that ATS cover letter template worked magic. It sounded exactly like me, just more professional.
Mwila Musonda
Check whether this older listing is still open. It has no confirmed closing date and may no longer accept applications. Browse the latest jobs in Zambia.
Employer reference

Employer and vacancy source: GardaWorld Africa

The original vacancy details remain available for reference. Applications are closed, so use the employer information and related searches to find active roles.

  • EmployerGardaWorld Africa
  • LocationLusaka
  • Employer websitezambiajobalerts.com
  • Listing sourceZambia Job Alerts
Job facts

Key details for this vacancy

Employer
GardaWorld Africa
Location
Lusaka
Posted
February 23, 2026
Job type
Full Time
Category
Other
This listing has expired. The original details remain available for reference, but applications are closed. Use the related searches for active vacancies.
  • Full Time
  • Lusaka

Website GardaWorld Africa

Job description

Position/Employment type:

Debt Collector

Organization/Reporting line:

Head Finance, Credit Control

Place of work/Travel:

Lusaka, Zambia

Contact and Cooperation:

Internally: Main cooperation with Head, Credit Control, Customer Service, Operations, Receipting Accountant and Technical departments.

Externally: Customers, External debt collectors

Discover more
CV template packs
Science
Interview coaching sessions

Job Summary:

The debt collector is tasked with following up debts of terminated accounts, in addition to the old invoices that remain outstanding

Key Responsibilities:

1. Collection of outstanding debts of terminated accounts within a reasonable time frame, before legal action is taken

2. Reconcile customer accounts to ensure and physically meet the clients for settlement

3. Act as a liaison between customers and the company with regards to negotiation of the debt recovery

4. Respond promptly and completely to both client and internal enquiries

5. Propose write off of irrecoverable receivables

6. Providing ad-hoc reporting as and when requested by management

Principal Outputs of this Role:

• Rigorous follow up of terminated accounts to reduce bad debts

• Dispute resolution resulting in amicable settlement

Authority:

Discover more
Remote Job Listings
Zambia Job Listings
Job Market Analysis

Refer to GardaWorld Authority Matrix

Accountability:

The Debt Collector is accountable to Head, Credit Control for the responsibilities stated in the job description. The responsibilities are monitored and managed through the mid-year and annual performance review and supported through monitoring of KPIs

Competencies:

• Ability to communicate effectively and in a professional manner.

• Ability to negotiate (i.e. use of full and complete information to negotiate best arrangement).

• Ability to work in a team environment.

• Detailed oriented.

• Ability to plan, organize, prioritize and multi-task.

• Solutions-driven.

• Basic technical phone skills.

• Ability to refer to policy and procedures when applying information and making decisions

• Good time management skills

Qualifications & Experience:

• Diploma in Credit Management from a recognised institution

• Trained in Credit Management, Customer Service and Communication skills

• Minimum of 3 years’ experience in a similar position within a service industry

🔔

Job alerts

Choose the jobs you want to hear about.

Your browser will ask for permission once.