Data Entry Clerk Intern (Sales & CRM Focus)

Website Business momentum advisory services

Data Entry Clerk Intern (Sales & CRM Focus)
Rhodespark – Lusaka |  Internship

Are you detail-obsessed, tech-savvy, and passionate about driving sales through data accuracy?

Join us as a pivotal member of our team, ensuring CRM data integrity to help convert potential leads into loyal clients.

What You’ll Do

CRM Data Management

Input and maintain client records, enrollment data, and sales activity in our CRM—100% accuracy is key
Perform regular data clean‑ups—identify duplicates, outdated info, and errors
Digitally archive client contracts, enrolment forms, and payment records

Lead Conversion & Sales Support

Engage leads via phone, email, and SMS to confirm interest and support conversions
Update client statuses and track all follow‑ups to ensure a seamless pipeline
Monitor and record progress at each sales stage: prospect → follow‑up → conversion

Reporting & Performance Insights

Generate and present daily/weekly CRM health and lead conversion reports
Analyze trends and provide actionable insights to improve sales approaches

Client Engagement & Admin Duties

Handle basic client inquiries; escalate complex cases to the Student Advisor
Help schedule appointments, prepare sales materials, and support other admin tasks

What We’re Looking For

Education: Diploma in Business Admin, IT, Marketing, or related field (Degree is a bonus)

Technical Skills:

Microsoft Office—especially Excel, Word & Outlook
Experience or strong interest in CRM software

Soft Skills:

Excellent communicator & persuasive communicator
Detail‑oriented, highly organized, and self‑motivated
Able to multitask and thrive in a fast-paced environment

Key Performance Indicators (KPIs)

1. Metric
2. Target
3. Data Accuracy
4. 100% error-free CRM entries
5. Documentation Compliance
6. All client records properly archived
7. Lead‑to‑Conversion
8. converted leads per month
9. Report Timeliness
10. On-time submission: daily/weekly
11. Insight‑Driven Actions
12. Regular strategy suggestions monthly

Why Join Us?

Gain hands-on experience in sales-driven CRM data management
Hone skills in client engagement, data analytics, and sales support
Work in a supportive, mission-driven environment with growth prospects

How to Apply

Submit your resume(CV) and a brief cover letter expressing your interest to bmasrecruitment@gmail.com and copy daliso.nkhoma@dalpzambia.com by  22nd July 2025. Highlight your strengths in data accuracy, CRM systems, and communication.

Pro Tips for Applicants:

Showcase your attention to detail and accuracy in past roles
Demonstrate any CRM or Excel experience—bonus if backed by metrics
Highlight your communication skills through clear, persuasive language

To apply for this job email your details to bmasrecruitment@gmail.com