Customer Support /Data Clerk

Job description

Customer support/Data Clerk (5)

Buntaluba contractors and general Trading limited

• Solwezi , southern province and copperbelt • ZMW 6k – ZMW 10k / month  

We are a growing construction company expanding in zambia.committed to supporting residents and stakeholders with innovative constructionsolutions. As we expand, we are looking for a proactive and detail-oriented Sales Support Executives(5) to join our team.

Job Summary

The Sales Support executive will play a key role in supporting the sales pipeline by managing outbound lead engagement, maintaining CRM data integrity, qualifying prospects, and ensuring consistent follow-up. This role combines transport and logistics knowledge with structured sales support processes to drive business growth.

Key Responsibilities

 Conduct outbound calls to potential leads and prospects

  Qualify leads based on defined criteria

  Accurately capture and update customer information in the CRM system

  Maintain clean, organized, and validated data within the CRM

  Follow up with prospects to nurture relationships and support conversion

  Assist in tracking and managing the sales pipeline

  Support the sales team with administrative and coordination tasks

  Generate basic reports on lead activity and pipeline status

Requirements

Certificate, Diploma or Degree in Marketing, sales, Business Administration or a related field

 Strong communication and interpersonal skills

  Confidence in making outbound calls and engaging potential clients

  High attention to detail, especially with data entry and validation

  Basic understanding of CRM systems (or willingness to learn)

  Strong organizational and follow-up skills

  Proficiency in Microsoft Office (Excel, Word, Outlook)

  Self-motivated and able to work with minimal supervision 

Apply to

iclonmarketing@gmail.com